topic Re: Certificate authentication in broser synthetic montor in Synthetic Monitoring

Certificate authentication in browser synthetic monitor

ksverchkov — Wed, 23 Aug 2023 05:43:56 GMT

Hello everyone!

I have a question. I need to monitor a webpage, which is only available using certificate authetication.

Can you please tell me, how can I configure it?

With aprreciation, Kirill Sverchkov.

Re: Certificate authentication in broser synthetic montor

Yosi_Neuman — Tue, 22 Aug 2023 07:33:09 GMT

Hi @ksverchkov

Check client certificate authentication for endpoints

HTH

Yos

Re: Certificate authentication in broser synthetic montor

ksverchkov — Tue, 22 Aug 2023 07:37:11 GMT

Hi @Yosi_Neuman.

It is an http monitor, but I need to monitor webpage using browser, because it is dynamically rendered by js.

Re: Certificate authentication in broser synthetic montor

Yosi_Neuman — Tue, 22 Aug 2023 07:43:05 GMT

Hi @ksverchkov

For browser click path check HTTP authentication

Hope this will help you better

Yos

Re: Certificate authentication in broser synthetic montor

ksverchkov — Tue, 22 Aug 2023 07:48:48 GMT

@Yosi_Neuman , it is better, but it is still not ssl authentication. HTTP authentication is another thing.

Re: Certificate authentication in broser synthetic montor

Yosi_Neuman — Tue, 22 Aug 2023 08:00:47 GMT

HI @ksverchkov

With HTTP authentication you pick an authentication from the Credential vault for synthetic monitors

One kind of authentication that you can store with in this vault is certificate

Hope now you got full answer to your question

Yos

Re: Certificate authentication in broser synthetic montor

ksverchkov — Tue, 22 Aug 2023 09:01:20 GMT

@Yosi_Neuman , I also hope, that now I have got a full answer for my question, but I am trying to do it in on-line mode.

So, I created a credential:

After it I go and try to create a synthetic request with this credential:

And there is no ssl authentication.

Can you show an example?

Re: Certificate authentication in browser synthetic monitor

HannahM — Tue, 22 Aug 2023 10:48:46 GMT

Is this what you're looking for? https://www.dynatrace.com/support/help/whats-new/release-notes/saas/sprint-272#certificate-authentication-for-browser-monitors

Re: Certificate authentication in browser synthetic monitor

ksverchkov — Tue, 22 Aug 2023 11:38:34 GMT

Yes, it it, what I was looking for.

So before the version 1.272 this feature was not available?

Maybe some there was any workaround?

* we have version 1.262

Re: Certificate authentication in browser synthetic monitor

HannahM — Tue, 22 Aug 2023 13:13:13 GMT

Ah, ok. We previously had a more manual version which could be used on Private Synthetic ActiveGates. Unfortunately, it's not supported but I can confirm that other customers are using the same set up successfully. If you open a chat, one of my colleagues will be able to provide the instructions specific to your OS.

Re: Certificate authentication in browser synthetic monitor

ksverchkov — Tue, 22 Aug 2023 18:36:14 GMT

What chat? I can not find it.

Re: Certificate authentication in browser synthetic monitor

radek_jasinski — Tue, 22 Aug 2023 18:47:51 GMT

@HannahM probably referring to a chat with Dynatrace One.

Alternatively, if it wasn't available then you can see how to turn it on:

https://www.dynatrace.com/support/help/get-started/dynatrace-ui/troubleshoot-access/chat-issues