topic Re: Since Active Gate update (1.271.24) synthetic scripts no longer work in Synthetic Monitoring

Since Active Gate update (1.271.24) synthetic scripts no longer work

btheot94 — Fri, 01 Sep 2023 06:56:10 GMT

AG diagnostics indicates a synthetic issue.

Have any of you encountered the same problem?

Re: Since Active Gate update (1.271.24) synthetic scripts no longer work

Islam_Zedan — Thu, 31 Aug 2023 08:21:26 GMT

Hello,

Can you check the status of the AG from deployment status, is this AG a private location? if yes, make sure that the synthetic engine is up.

I faced a couple of issues in synthetics with that version 1.271, they all related to token exchange which got fixed after opening a support ticket.

Thanks,

Islam

Re: Since Active Gate update (1.271.24) synthetic scripts no longer work

btheot94 — Thu, 31 Aug 2023 08:26:07 GMT

Hi Islam,

The synthetic engine is up.

Thanks

Bernard

Re: Since Active Gate update (1.271.24) synthetic scripts no longer work

HannahM — Thu, 31 Aug 2023 09:12:41 GMT

Please can you update Chromium to a supported version. for 1.271 it should be a minimum or Chromium 110.
When you say that Synthetic scripts no longer work, what is the error you are seeing? It might be quicker to create a chat and we can check your monitor and logs directly.

Re: Since Active Gate update (1.271.24) synthetic scripts no longer work

btheot94 — Thu, 31 Aug 2023 09:18:10 GMT

Thanks

We update Chromium (114)