topic Re: Browser click-path is failing due to current date on homepage in Synthetic Monitoring

Browser click-path is failing due to current date on homepage

AK — Tue, 14 Nov 2023 19:01:01 GMT

Hi Folks,

We have browser click-path monitor, there is date field once homepage is launched.

This date field takes the current date which system has.

At the time of recording the date was different and during the autorun it obviously gonna take current date and this is causing the click-path to fail.

How can we skip this date field check. How dynatrace is comparing the pages and element in it?

Regards,

Re: Browser click-path is failing due to current date on homepage

cv_dewr — Tue, 14 Nov 2023 22:44:15 GMT

hi AK,

the date being different on the page shouldn't make a difference to the validity of the check, unless the recorded script was configured to explicitly check it.

Take a look at the config of the browser monitor and ensure it's not doing a validation check for the date as it was. If it is remove that validation check, or better yet, change it so it checks for something on the page that doesn't change unless the page is broken.

Re: Browser click-path is failing due to current date on homepage

eduard_van_der1 — Wed, 15 Nov 2023 08:33:49 GMT

Hi,

When the monitor fails, it will show in screenshots what the difference was - what was the exact error that was reported?

Re: Browser click-path is failing due to current date on homepage

AK — Wed, 15 Nov 2023 13:33:28 GMT

@eduard_van_der1, it shows

1304 - Wait for page complete timeout

Regards,

Re: Browser click-path is failing due to current date on homepage

eduard_van_der1 — Wed, 15 Nov 2023 13:40:14 GMT

Hi, in that case you might want to review the amount of time waited - there might be something hanging in the app that causes the browser timing / synthetic monitor to keep waiting.