topic Synthetic monitor hard timeout from public locations in Synthetic Monitoring https://community.dynatrace.com/t5/Synthetic-Monitoring/Synthetic-monitor-hard-timeout-from-public-locations/m-p/248130#M2473 <P>Currently have a Synthetic monitor that is approximately 140 events. Around event 60 it fails with a Hard Timeout which means it hit the 5 minute execution limit. This synthetic I have running is from public locations. I know with private locations there is an API option to increase this limit to say 15 minutes. How can we increase this limit for public locations as this is an external URL we are monitoring so want to execute from public locations?</P> Wed, 12 Jun 2024 12:21:13 GMT saldrich 2024-06-12T12:21:13Z Synthetic monitor hard timeout from public locations https://community.dynatrace.com/t5/Synthetic-Monitoring/Synthetic-monitor-hard-timeout-from-public-locations/m-p/248130#M2473 <P>Currently have a Synthetic monitor that is approximately 140 events. Around event 60 it fails with a Hard Timeout which means it hit the 5 minute execution limit. This synthetic I have running is from public locations. I know with private locations there is an API option to increase this limit to say 15 minutes. How can we increase this limit for public locations as this is an external URL we are monitoring so want to execute from public locations?</P> Wed, 12 Jun 2024 12:21:13 GMT https://community.dynatrace.com/t5/Synthetic-Monitoring/Synthetic-monitor-hard-timeout-from-public-locations/m-p/248130#M2473 saldrich 2024-06-12T12:21:13Z Re: Synthetic monitor hard timeout from public locations https://community.dynatrace.com/t5/Synthetic-Monitoring/Synthetic-monitor-hard-timeout-from-public-locations/m-p/249102#M2492 <P>It is not possible to increase this limit on public locations. Can you split the scenario up into multiple monitors? Also, I would check the waits that are being used and replace any timed waits for 'Wait for next event' or 'wait for a specified element' as these usually allow the script to move on faster than a timed wait.&nbsp;</P> Tue, 25 Jun 2024 10:37:52 GMT https://community.dynatrace.com/t5/Synthetic-Monitoring/Synthetic-monitor-hard-timeout-from-public-locations/m-p/249102#M2492 HannahM 2024-06-25T10:37:52Z