https://community.dynatrace.com/t5/Synthetic-Monitoring/Install-failures-likely-expected-for-Amazon-Linux-2023-Synthetic/m-p/262437#M2762 <P>Thank you for the update here!</P> Thu, 14 Nov 2024 13:08:25 GMT sivart_89 2024-11-14T13:08:25Z https://community.dynatrace.com/t5/Synthetic-Monitoring/Install-failures-likely-expected-for-Amazon-Linux-2023-Synthetic/m-p/262429#M2760 <P>Passing along for anyone who may be looking to create a synthetic ActiveGate in AWS using Amazon Linux 2023.</P> <P>When installing this image we ran into install failures, noting that package&nbsp;<STRONG>xorg-x11-server-utils</STRONG>&nbsp;did not exist. When running&nbsp;<STRONG>dnf install -y xorg-x11-server-utils</STRONG>&nbsp;we would get a message saying that the&nbsp;<STRONG>iceauth</STRONG> package was already installed. I found it strange that it references iceauth here. Then running&nbsp;&nbsp;<STRONG>rpm -qa | grep xorg-x11-server-utils </STRONG>to check that the package is installed we would see that it was not installed. For whatever reason it seems <STRONG>xorg-x11-server-utils </STRONG>was never actually getting installed and I could never get it installed, therefore never allowing a successful install.</P> <P><A href="https://docs.dynatrace.com/docs/shortlink/release-notes-activegate-sprint-301#amazon-linux-2023-for-synthetic-enabled-activegate" target="_blank" rel="noopener">https://docs.dynatrace.com/docs/shortlink/release-notes-activegate-sprint-301#amazon-linux-2023-for-synthetic-enabled-activegate</A></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="sivart_89_0-1731588084651.png" style="width: 400px;"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/24582i6F971296AAE2FDDE/image-size/medium?v=v2&amp;px=400" role="button" title="sivart_89_0-1731588084651.png" alt="sivart_89_0-1731588084651.png" /></span></P> <P><FONT color="#000000">I opened a ticket with AWS, below is what they informed me to run, they are digging more into the issue. After doing this running <STRONG>rpm -qa | grep xorg-x11-server-utils</STRONG> showed the package as being installed</FONT><BR />dnf remove iceauth -y<BR />dnf install -y xorg-x11-server-utils-7.7-39.amzn2023.0.2.x86_64 --allowerasing</P> <P><BR />For reference here is the AMI we were using<BR />AMI name: al2023-ami-2023.6.20241010.0-kernel-6.1-x86_64<BR />AMI ID: ami-06b21ccaeff8cd686</P> <P>&nbsp;</P> Thu, 18 Dec 2025 11:19:22 GMT https://community.dynatrace.com/t5/Synthetic-Monitoring/Install-failures-likely-expected-for-Amazon-Linux-2023-Synthetic/m-p/262429#M2760 sivart_89 2025-12-18T11:19:22Z https://community.dynatrace.com/t5/Synthetic-Monitoring/Install-failures-likely-expected-for-Amazon-Linux-2023-Synthetic/m-p/262435#M2761 <P>Great find!</P><P>We are removing the <STRONG>xorg-x11-server-utils</STRONG> package from the Amazon Linux 2023 required dependencies list.</P><P>There will be a backport to s301 and s303 (with a GA refresh for s303).</P><P>&nbsp;</P> Thu, 14 Nov 2024 13:05:44 GMT https://community.dynatrace.com/t5/Synthetic-Monitoring/Install-failures-likely-expected-for-Amazon-Linux-2023-Synthetic/m-p/262435#M2761 Jakub_Surma 2024-11-14T13:05:44Z https://community.dynatrace.com/t5/Synthetic-Monitoring/Install-failures-likely-expected-for-Amazon-Linux-2023-Synthetic/m-p/262437#M2762 <P>Thank you for the update here!</P> Thu, 14 Nov 2024 13:08:25 GMT https://community.dynatrace.com/t5/Synthetic-Monitoring/Install-failures-likely-expected-for-Amazon-Linux-2023-Synthetic/m-p/262437#M2762 sivart_89 2024-11-14T13:08:25Z