topic Re: Installation Error for Chromium in Synthetic Monitoring

Installation Error for Chromium

SachinJindal — Wed, 28 May 2025 16:08:32 GMT

Hi Team,

facing below error while installing Synthetic AG on Oracle 8.10

2025-05-28 15:29:08 UTC Checking if Dynatrace Gateway is running ...
2025-05-28 15:29:08 UTC Dynatrace Gateway is running.
2025-05-28 15:29:08 UTC The following packages will be installed: Dynatrace-Synthetic-Linux-x86-1.313.42.20250513-101213.sh
2025-05-28 15:29:08 UTC
2025-05-28 15:29:08 UTC Package Dynatrace-Synthetic-Linux-x86-1.313.42.20250513-101213.sh is being installed. Please wait...
28/05 15:29:09 - Package chromium is NOT installed! Chromium 133.0.6943.141-1.el8 will be installed.
28/05 15:29:09 ERROR: Failed to download Chromium. Please check if https://synthetic-packages.s3.amazonaws.com/Chromium/rpm/chromium-133.0.6943.141-1.el8.tgz address is accessible.
28/05 15:29:09 Installation failed.
2025-05-28 15:29:09 UTC ERROR: Installation process failed. Exit status (1)
2025-05-28 15:29:09 UTC
2025-05-28 15:29:09 UTC
2025-05-28 15:29:09 UTC --------------------------------------------------------------
2025-05-28 15:29:09 UTC
2025-05-28 15:29:09 UTC The following problem(s) encountered:

Please note :- wget works if i try to connect S3 bucket.. only difference its via proxy this was already mentioned while installing as PROXY=IP:PORT

Re: Installation Error for Chromium

HannahM — Wed, 28 May 2025 16:17:38 GMT

For Chromium installation to be successful, one of the following options must be chosen:

Allow direct connection to https://synthetic-packages.s3.amazonaws.com/Chromium/rpm/ from the ActiveGate
Use a mirror server on your network to serve the packages. See documentation for configuration details
Use a /.curlrc file to force curls to always use your proxy. https://reqbin.com/req/c-ddxflki5/curl-proxy-server
The Synthetic Installer does not have access to any proxy information provided in the custom.properties file.

Re: Installation Error for Chromium

SachinJindal — Wed, 28 May 2025 17:21:08 GMT

Many thanks Hannah it did progress further by using curlrc .. however failed with below error.

2025-05-28 17:13:53 UTC The following packages will be installed: Dynatrace-Synthetic-Linux-x86-1.313.42.20250513-101213.sh
2025-05-28 17:13:53 UTC
2025-05-28 17:13:53 UTC Package Dynatrace-Synthetic-Linux-x86-1.313.42.20250513-101213.sh is being installed. Please wait...
28/05 17:13:54 - Package chromium is NOT installed! Chromium 133.0.6943.141-1.el8 will be installed.
28/05 17:14:05 ERROR: Package chromium is still NOT installed!
28/05 17:14:05 ERROR: Installer failed to install the following packages: chromium.
28/05 17:14:06 ERROR: Repository EPEL is NOT enabled!
28/05 17:14:06
28/05 17:14:06 For a typical OS installation with a working Internet connection, use
28/05 17:14:06 the following commands to enable required repositories:
28/05 17:14:06
28/05 17:14:06 sudo yum install -y oracle-epel-release-el8
28/05 17:14:06
28/05 17:14:06 Installation failed.
2025-05-28 17:14:06 UTC ERROR: Installation process failed. Exit status (1)

***********************************

EPEL already updated i tried again

*****************************************

sudo yum install -y oracle-epel-release-el8
Updating Subscription Management repositories.
Unable to read consumer identity

This system is not registered with an entitlement server. You can use subscription-manager to register.

Last metadata expiration check: 7:18:17 ago on Wed 28 May 2025 09:59:40 AM UTC.
Package oracle-epel-release-el8-1.0-5.el8.x86_64 is already installed.
Dependencies resolved.
Nothing to do.
Complete!

Re: Installation Error for Chromium

Akhil-Jayendran — Wed, 28 May 2025 21:20:00 GMT

Hi @SachinJindal ,

Error Looks like your EPEL Repository not enabled. May be you can look at this document and try to enable repository and rerun the installation https://docs.oracle.com/en/industries/communications/session-monitor/5.1/upgrade/install-oracle-epel-repository.html

BR,

Re: Installation Error for Chromium

SachinJindal — Thu, 29 May 2025 15:51:51 GMT

even if i try manually with chromium fails with below errors. looks like something to do with libraries ...
**************************

Problem: conflicting requests
- nothing provides libdouble-conversion.so.3()(64bit) needed by chromium-133.0.6943.141-1.el8.x86_64 from @commandline
- nothing provides nss-mdns(x86-64) needed by chromium-133.0.6943.141-1.el8.x86_64 from @commandline

Re: Installation Error for Chromium

Akhil-Jayendran — Thu, 29 May 2025 16:26:35 GMT

Hi @SachinJindal ,

If you are installing manually on the server, you might also need to install its dependencies manually. Based on the errors, you will have to identify and install the required dependencies yourself. However, if you use the EPEL repository, it can automatically handle the installation of all dependencies

BR,

Re: Installation Error for Chromium

SachinJindal — Thu, 29 May 2025 21:25:05 GMT

Thanks Akhil ..

@HannahM Many thanks for providing the fix , after installing the libdouble and nss packages looks fine now 🙂