topic Re: 1 of 1 Synthetic engine is offline - It was on running state in Synthetic Monitoring https://community.dynatrace.com/t5/Synthetic-Monitoring/1-of-1-Synthetic-engine-is-offline-It-was-on-running-state/m-p/231185#M3228 <P>Perfect there, apart from Synthetic engine - offline</P> Thu, 07 Dec 2023 10:53:18 GMT munawarhossain1 2023-12-07T10:53:18Z 1 of 1 Synthetic engine is offline - It was on running state https://community.dynatrace.com/t5/Synthetic-Monitoring/1-of-1-Synthetic-engine-is-offline-It-was-on-running-state/m-p/231162#M3226 <P>&nbsp;</P> <P>Hello,</P> <P>Can anyone tell me how to get it back please?</P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="munawarhossain1_0-1701942956077.png" style="width: 400px;"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/16082i5481AB748B9F5EB9/image-size/medium?v=v2&amp;px=400" role="button" title="munawarhossain1_0-1701942956077.png" alt="munawarhossain1_0-1701942956077.png" /></span></P> <P>Thanks</P> Tue, 07 Oct 2025 06:28:38 GMT https://community.dynatrace.com/t5/Synthetic-Monitoring/1-of-1-Synthetic-engine-is-offline-It-was-on-running-state/m-p/231162#M3226 munawarhossain1 2025-10-07T06:28:38Z Re: 1 of 1 Synthetic engine is offline - It was on running state https://community.dynatrace.com/t5/Synthetic-Monitoring/1-of-1-Synthetic-engine-is-offline-It-was-on-running-state/m-p/231184#M3227 <P>Hi, it really depends on why it is offline. Please can you go to the Deployment Status page and check this ActiveGate there.&nbsp;</P> Thu, 07 Dec 2023 10:49:22 GMT https://community.dynatrace.com/t5/Synthetic-Monitoring/1-of-1-Synthetic-engine-is-offline-It-was-on-running-state/m-p/231184#M3227 HannahM 2023-12-07T10:49:22Z Re: 1 of 1 Synthetic engine is offline - It was on running state https://community.dynatrace.com/t5/Synthetic-Monitoring/1-of-1-Synthetic-engine-is-offline-It-was-on-running-state/m-p/231185#M3228 <P>Perfect there, apart from Synthetic engine - offline</P> Thu, 07 Dec 2023 10:53:18 GMT https://community.dynatrace.com/t5/Synthetic-Monitoring/1-of-1-Synthetic-engine-is-offline-It-was-on-running-state/m-p/231185#M3228 munawarhossain1 2023-12-07T10:53:18Z Re: 1 of 1 Synthetic engine is offline - It was on running state https://community.dynatrace.com/t5/Synthetic-Monitoring/1-of-1-Synthetic-engine-is-offline-It-was-on-running-state/m-p/231240#M3229 <P>&nbsp;This was due to chromium version update drawback. Ideally it should have auto upgraded with AG's update for my case it was not. Hence, it stopped responding. Ticket -&nbsp;255061</P><P>Thanks</P> Thu, 07 Dec 2023 14:33:27 GMT https://community.dynatrace.com/t5/Synthetic-Monitoring/1-of-1-Synthetic-engine-is-offline-It-was-on-running-state/m-p/231240#M3229 munawarhossain1 2023-12-07T14:33:27Z Re: 1 of 1 Synthetic engine is offline - It was on running state https://community.dynatrace.com/t5/Synthetic-Monitoring/1-of-1-Synthetic-engine-is-offline-It-was-on-running-state/m-p/287347#M3230 <P><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Why-is-my-Synthetic-ActiveGate-shutting-down/ta-p/239408" target="_blank">Why is my Synthetic ActiveGate shutting down?</A>&nbsp;is a good start point for troubleshooting this.&nbsp;</P> Mon, 06 Oct 2025 08:49:30 GMT https://community.dynatrace.com/t5/Synthetic-Monitoring/1-of-1-Synthetic-engine-is-offline-It-was-on-running-state/m-p/287347#M3230 HannahM 2025-10-06T08:49:30Z