topic Updating Synthetic Steps breaks previous saved images in Synthetic Monitoring

Updating Synthetic Steps breaks previous saved images

jonp — Thu, 08 Jan 2026 07:43:32 GMT

We had a problem with a synthetic monitor and had to delete and update the steps near the end of the run. When I removed two of the steps and re-recorded the monitor it started working. However all previously recorded runs with the screenshots get deleted. I was hoping the screen shots would survive so i could review them to see if there was a UI changed that caused the failures. Can anyone confirm this and know of a way to have this not happen?

Re: Updating Synthetic Steps breaks previous saved images

t_pawlak — Thu, 08 Jan 2026 09:49:19 GMT

Yes, this is expected behavior. When you delete or re-record synthetic steps, Dynatrace treats it as a new monitor version and all previously stored screenshots are removed. There is no way to preserve historical screenshots.

Re: Updating Synthetic Steps breaks previous saved images

HannahM — Fri, 09 Jan 2026 09:28:23 GMT

This behavior only affects success screenshots. This is because the success screenshots displayed are the same for all executions. This is mentioned in our documentation here. I would expect the screenshots for failed executions to still be available.