Programmatically accessing synthetic monitor screenshots via API or other means

thale247 — Tue, 16 Jun 2026 16:40:51 GMT

Hello community,

I was looking to pull screenshots for synthetic monitor executions programmatically. Specifically, I was looking to pull the last screenshot for the failed step in a browser synthetic that failed. Then that would get attached to a ticket or otherwise presented to the end user for context without them having to go in and view it in Dynatrace.

I haven't found any suitable features through the API, but maybe I am missing something. I have enabled the new browser monitor experience which did add screenshot and thumbnail URIs into the grail records (ruxit-synth-screencap.s3.amazonaws.com) but these URLs are forbidden because of improper authentication...

So, I am wondering if this is even possible at this moment, and if so, how to do it. Maybe I am just missing something with authentication to those screenshot URIs? Or missing something from the docs?

p.s. our browser monitors run in private locations, and we are using Dynatrace SaaS. Our activegates are on 1.339

Thank you!

topic Programmatically accessing synthetic monitor screenshots via API or other means in Synthetic Monitoring

Programmatically accessing synthetic monitor screenshots via API or other means