topic Re: No option available to import synthetic monitoring information. Am I missing something? in Synthetic Monitoring

No option available to import synthetic monitoring information. Am I missing something?

david_fidgett — Wed, 20 Jan 2021 18:57:19 GMT

I'm trying to follow this tutorial https://www.dynatrace.com/news/blog/explore-and-analyze-amazon-cloudwatch-synthetics-data-in-dynatrace/, but when I get to the "Then, to begin importing the CloudWatch Synthetics data" step and try to create a synthetic monitor, I don't see any "Explore the Options" link anywhere. This is all I see

Any idea what's going on here?

Thanks in advance!

Re: No option available to import synthetic monitoring information. Am I missing something?

ChadTurner — Wed, 20 Jan 2021 20:17:07 GMT

You can push the data via API:

Re: No option available to import synthetic monitoring information. Am I missing something?

devops13 — Fri, 22 Jan 2021 10:16:12 GMT

Hi Chad

Thanks for the answer - isn't this what the script on github does? (https://github.com/Dynatrace/dynatrace-api/tree/master/third-party-synthetic/aws-cloudwatch)

Having set up the token as per the blog, we're getting a 403 - as per below - so we assumed the step we were missing as per David's original post that we hadn't enabled the synthetics bit -

The error in cloudwatch is

"Posting third-party monitor result failed: 403. "{\"error\":{\"code\":403,\"message\":\"Synthetic is not enabled\"}}" "

The github script hits the: "/api/v1/synthetic/ext/tests " endpoint

Cheers

Chris

Re: No option available to import synthetic monitoring information. Am I missing something?

ChadTurner — Mon, 25 Jan 2021 15:44:54 GMT

@David F. with the most recent cluster update: 1.209, it appears that there is a section for 3rd party synthetic data now:

If you are managed, the cluster update is about 2 weeks behind SaaS users.