topic Why are HTTP Monitors returning "no data"? in Synthetic Monitoring

Why are HTTP Monitors returning "no data"?

matthew_gardner — Mon, 08 Mar 2021 07:45:02 GMT

We have set up some HTTP monitors that have been returning with "no data". However, we are able to ping the website that is being tested directly from the environment ActiveGate. When we try to ping over port 80 from the ActiveGate, we get a response of "connection reset by peer"

Ports 80 and 443 have been opened on the ActiveGate

I am not sure why this behavior would be seen.

Re: Why are HTTP Monitors returning "no data"?

skrystosik — Fri, 12 Jul 2019 19:31:08 GMT

Are you sure that network traffic is open for all needed ports?

Sebastian

Re: Why are HTTP Monitors returning "no data"?

matthew_gardner — Fri, 12 Jul 2019 20:19:29 GMT

Yes, as far as I know. The client has told me they have allowed all traffic on the ActiveGate for port 80 and 443

Re: Why are HTTP Monitors returning "no data"?

dave_mauney — Fri, 12 Jul 2019 21:26:38 GMT

It sounds like the web site maybe is blacklisting the AG server.

I would try these (from the ActiveGate) to do further troubleshooting:

wget

curl

telnet

netcat

HTH,

dave