topic Re: Synthetic outage display in Synthetic Monitoring

Synthetic outage display

adm — Tue, 03 Aug 2021 13:45:30 GMT

Is there any significance to an outage not showing up as a red dot on this plot?

Re: Synthetic outage display

ChadTurner — Tue, 03 Aug 2021 14:47:26 GMT

the chart you are showing is the time it took for your synthetic to complete. if there was an error or outage you would see a red dot. There are multiple graphs and multiple levels, if you are missing some red dots, make sure you are not narrowed down to a specific location and an specific action of that synthetic monitor.

Re: Synthetic outage display

AntonioSousa — Tue, 03 Aug 2021 17:32:09 GMT

There are cases where you will not see red dots in case of errors. I have seen it in several different cases, and I give one below. This first graph is the traditional view by default:

Notice that there are few red dots. Now, in the same page, if I select "Action type"->"All actions", and then select "Performance metric"->"Total duration", I get the following graph, with much more red dots:

Please notice that besides the red dots increasing a lot, the times have changed, because "Visually Complete" and "Load duration" are completely different in this case.

It seems to me to be related with the type of errors that occur, but in any case, I would like for them to be clearly visible in the graphs.

Re: Synthetic outage display

adm — Tue, 03 Aug 2021 18:19:16 GMT

yep, the "Total duration" setting is what I needed here. Think someone mentioned to me once but I forgot about it. Thanks!