topic Re: Synthetic Browser Monitor - Javascript Step Issue in Synthetic Monitoring

Synthetic Browser Monitor - Javascript Step Issue

roberto_ravo — Thu, 05 Aug 2021 18:09:44 GMT

Hi all,

I'm having an issue while executing a javascript piace of code in my synthetic test: what I would like to do is to check the presence of an element and then skip a synthetic event in base of the result.
This is the code:

var check_string = document.querySelector("body > form > table > tbody > tr > td > table.cornice > tbody > tr > td.label2"); if (check_string !== null) { api.skipSyntheticEvent(8); } else { api.skipSyntheticEvent(9); } api.finish();

I'm sure that the target window is the correct one.
The problem is that the test fail with this message: 1601 - JS execution took too long
What does it mean? If I run this javascript snippet on a framework it works fine without errors.

Thanks for any help!

Roberto

Re: Synthetic Browser Monitor - Javascript Step Issue

AK — Fri, 06 Aug 2021 12:13:49 GMT

Hi Roberto,

Can you try to add following for the step which is just before your JavaScript code.

Also, please try to add wait time for your JavaScript snippet.

Regards,

Re: Synthetic Browser Monitor - Javascript Step Issue

roberto_ravo — Fri, 06 Aug 2021 14:56:41 GMT

Hi AK,

I've already done it but it seems that the snippet works fine if it found the element present in the querySelector, while if it doesn't find it, the message "JS execution took too long" appears.

Regards

Roberto

Re: Synthetic Browser Monitor - Javascript Step Issue

AK — Mon, 09 Aug 2021 06:49:52 GMT

Well, I'm not able to replicate the issue. However, I tested both the conditions (element present and not present) on my environment and for both scenarios my monitor ran successfully.

Here are the results,

Code snippet (added ".innertext" get innertext of element if have any and info API call to show element content in replay log)

Dummy JavaScript steps were added as step no. 10 and step no. 11.

Condition 1 - Element present

Condition 2 - Element not present

I would like understand the issue in more details like,

Is the element you are looking for, will sometimes presents and sometimes not?

Regards,

Re: Synthetic Browser Monitor - Javascript Step Issue

Lazaro — Mon, 09 Aug 2021 07:19:23 GMT

Hello AK,

thank you for the feedback.

So, in the details my test do a login initially and the default window is window[0] . Window[1] is opened when the user wants to logoff.
But there is another situation: if the session end without logoff correctly, at the next login an extra window opened with a message that says that another session was opened and the precedent was closed with the new login. So, it could be possible that in some runs there will be 3 total window that we must take care.
In a normal situation, the window[1] is the one where the user must interact to logoff and in this page is configured the check write in the JS snippet.
But like I write before, is possible that the window[1] have another content and so the check will find nothing and in this case must do the operation provided in the "else" condition.
I know that is a little bit weird, but is going to be difficult to handle this situation.

P.S: the test at the moment works fine if the check is executed on the page where the querySelector found the element. Is not working in the other situation.

Thank you
Roberto

Re: Synthetic Browser Monitor - Javascript Step Issue

AK — Mon, 09 Aug 2021 18:14:37 GMT

Hi Roberto,

Two things here,

1. If end/real users also facing "session end without logoff correctly" (issue) and that is an expected behavior then I would suggest to raise support ticket and have working session with them.

2. If that is not an expected behavior and "unsuccessful logout" caused you to write a JavaScript checks in monitor then, I had similar use case where click on Logout button (during replay) never worked and we came to following resolution.

--> Assuming that, the application calling sessionID in logout URL - Capture the sessionID from any previous steps and add a navigation step for logout URL (appending sessionID to logout URL)

Note:-For some applications, calling just logout URL may work.

Hope this helps.

Regards,
AK

Re: Synthetic Browser Monitor - Javascript Step Issue

Lazaro — Wed, 11 Aug 2021 06:31:05 GMT

HI AK,

I've already opened a support ticket and I'm waiting for some feedback. Calling the logout URL is a good trick but I've tried also this without success.
I will wait the support for further analisys about this issue.

Thank you!

Roberto

Re: Synthetic Browser Monitor - Javascript Step Issue

Lazaro — Wed, 11 Aug 2021 13:28:44 GMT

Hi AK,

I was trying to call the logout URL, but I think that I must add some header field. You think that is possibile to do this with browser monitor?

Thanks

Roberto

Re: Synthetic Browser Monitor - Javascript Step Issue

AK — Thu, 12 Aug 2021 16:49:47 GMT

Hi Roberto,

I don't know how your application gets logged out. However, below worked for me,

1. Get the session ID
I checked on chrome developer tool for session ID which I found under "action" attribute of one form (It could be anywhere on the page)

var GetID = document.forms.namedItem("GenericForm").getAttribute("action");

Further processing using JavaScript string replace function to get only session ID value,

var ID= GetID.replace(/\/do\/client;jsessionid=/g, "");

2. Store the session ID value
There is an API in dynatrace (api.setValue) which can be used to store the values and we can use that stored values anywhere in the monitor.

api.setValue("ID", ID);

3. Use the session ID as parameter in calling URL (Logout)
Add navigation step with sessionid as a parameter in the calling URL like below,

https://abc.xyz/do/logout;sessionid={ID}

Screen grabs,

Let me know if that helps.

Regards,

Re: Synthetic Browser Monitor - Javascript Step Issue

Lazaro — Fri, 13 Aug 2021 07:10:12 GMT

Hello AK,

understood your solution. In my case I'm finding the JSESSIONID only in the response header, but as I can see is not so easy to parse a generic header values.(I'm not a javascript expert 🙂)

Regards

Roberto

Re: Synthetic Browser Monitor - Javascript Step Issue

Lazaro — Wed, 18 Aug 2021 10:07:24 GMT

Hi!
In the end the support help me to handle this issue by adding the Javascript code to change the Logout form target attribute from another window('esci') to '_top' and it can able to perform the Logout option on first window itself.
I think that is a good approach!

Thank you for yours suggestions!
Bye!
Roberto