https://community.dynatrace.com/t5/Dynatrace-tips/Browser-slowness-with-Guidewire-and-RUM/m-p/117919#M160 <P>When RUM was enabled on a Guidewire application, the users experienced browser responsiveness issues. The slowness incrementally increased over time We had to turn RUM off on that application. Working with support, it was found that ExtJS was creating too many events to track. An additional setting of exteventsoff=1 in the Custom configuration properties text field in the JavaScript library settings was needed. <A href="https://www.dynatrace.com/support/help/technology-support/known-solutions-and-workarounds/">Help Link: Real User Monitoring, Ext JS</A></P><BR /> Wed, 08 May 2019 12:20:18 GMT SteveDumont 2019-05-08T12:20:18Z https://community.dynatrace.com/t5/Dynatrace-tips/Browser-slowness-with-Guidewire-and-RUM/m-p/117919#M160 <P>When RUM was enabled on a Guidewire application, the users experienced browser responsiveness issues. The slowness incrementally increased over time We had to turn RUM off on that application. Working with support, it was found that ExtJS was creating too many events to track. An additional setting of exteventsoff=1 in the Custom configuration properties text field in the JavaScript library settings was needed. <A href="https://www.dynatrace.com/support/help/technology-support/known-solutions-and-workarounds/">Help Link: Real User Monitoring, Ext JS</A></P><BR /> Wed, 08 May 2019 12:20:18 GMT https://community.dynatrace.com/t5/Dynatrace-tips/Browser-slowness-with-Guidewire-and-RUM/m-p/117919#M160 SteveDumont 2019-05-08T12:20:18Z https://community.dynatrace.com/t5/Dynatrace-tips/Browser-slowness-with-Guidewire-and-RUM/m-p/117920#M161 <P><A rel="user" href="https://answers.dynatrace.com/users/29494/view.html" nodeid="29494">@Steve D.</A> Thanks for the write up on this! </P> Thu, 16 Apr 2020 13:57:11 GMT https://community.dynatrace.com/t5/Dynatrace-tips/Browser-slowness-with-Guidewire-and-RUM/m-p/117920#M161 ChadTurner 2020-04-16T13:57:11Z