topic Dynatrace & ServiceNow multi-tenant support in Automations

Dynatrace & ServiceNow multi-tenant support

jonathan_porter — Wed, 02 May 2018 01:13:21 GMT

With the Dynatrace to ServiceNow integration is there support for a multi-tenant ServiceNow implementation? Can we configure Dynatrace to send event & incident data to more than one ServiceNow instance?

Thanks

Re: Dynatrace & ServiceNow multi-tenant support

wolfgang_beer — Wed, 02 May 2018 06:35:41 GMT

Yes that's possible. Simply set up more than one ServiceNow integration within Dynatrace and configure your ServiceNow instances to access the Dynatrace API.

Best,

Wolfgang