https://community.dynatrace.com/t5/Automations/ServiceNow-CMDB-ITOM-and-Dynatrace-Populate-CMDB-by-REST-API/m-p/39596#M1024 <P>We have done the configuration of the plugin (integration between ServiceNow CMDB / ITOM and Dynatrace), already occurring incidents generated by alerts registered in Dynatrace.<BR />We are not able to perform the populate of the CMDB with the configuration elements discovered by Dynatrace, we can not link the Hosts, Applications and Services via REST<BR />Is there any document or guide where you detail how the configuration is done from both sides SNOW and Dynatrace, is it possible what we are trying to do? </P><P>Thank you for your help.</P> Fri, 20 Oct 2017 19:51:42 GMT mariano 2017-10-20T19:51:42Z https://community.dynatrace.com/t5/Automations/ServiceNow-CMDB-ITOM-and-Dynatrace-Populate-CMDB-by-REST-API/m-p/39596#M1024 <P>We have done the configuration of the plugin (integration between ServiceNow CMDB / ITOM and Dynatrace), already occurring incidents generated by alerts registered in Dynatrace.<BR />We are not able to perform the populate of the CMDB with the configuration elements discovered by Dynatrace, we can not link the Hosts, Applications and Services via REST<BR />Is there any document or guide where you detail how the configuration is done from both sides SNOW and Dynatrace, is it possible what we are trying to do? </P><P>Thank you for your help.</P> Fri, 20 Oct 2017 19:51:42 GMT https://community.dynatrace.com/t5/Automations/ServiceNow-CMDB-ITOM-and-Dynatrace-Populate-CMDB-by-REST-API/m-p/39596#M1024 mariano 2017-10-20T19:51:42Z https://community.dynatrace.com/t5/Automations/ServiceNow-CMDB-ITOM-and-Dynatrace-Populate-CMDB-by-REST-API/m-p/39597#M1025 <P>Yesterday at the webinar <A href="https://www.dynatrace.com/blog/author/wolfgang-beer/">Wolfgang Beer</A> mentioned it but I was not specifically talking about what the procedure was like</P> Fri, 20 Oct 2017 19:58:19 GMT https://community.dynatrace.com/t5/Automations/ServiceNow-CMDB-ITOM-and-Dynatrace-Populate-CMDB-by-REST-API/m-p/39597#M1025 mariano 2017-10-20T19:58:19Z https://community.dynatrace.com/t5/Automations/ServiceNow-CMDB-ITOM-and-Dynatrace-Populate-CMDB-by-REST-API/m-p/39598#M1026 <P>Sure there is a help page that describes the setup. You find the information here:</P><P>https://help.dynatrace.com/external-integrations/problem-notification/how-do-i-configure-integration-between-servicenow-and-dynatrace/</P> Mon, 23 Oct 2017 06:09:39 GMT https://community.dynatrace.com/t5/Automations/ServiceNow-CMDB-ITOM-and-Dynatrace-Populate-CMDB-by-REST-API/m-p/39598#M1026 wolfgang_beer 2017-10-23T06:09:39Z https://community.dynatrace.com/t5/Automations/ServiceNow-CMDB-ITOM-and-Dynatrace-Populate-CMDB-by-REST-API/m-p/39599#M1027 <P>Wolfgang, I chased the link. But reading through it, it appears to use a token for hook-up from the SaaS Dynatrace. Is there similar information to connect a Dynatrace Managed to a ServiceNow SaaS? That is our situation.</P> Thu, 01 Mar 2018 19:30:41 GMT https://community.dynatrace.com/t5/Automations/ServiceNow-CMDB-ITOM-and-Dynatrace-Populate-CMDB-by-REST-API/m-p/39599#M1027 edwardsandoval 2018-03-01T19:30:41Z