https://community.dynatrace.com/t5/Automations/ServiceNow-integration-sync-problems/m-p/28766#M1029 <P>Problems are sent over to ServiceNow through push of a HTTP POST message. CMDB CI sync is done by a 10min scheduled job that pulls the Smartscape topology data from our public Dynatrace API. </P> Tue, 27 Jun 2017 13:54:29 GMT wolfgang_beer 2017-06-27T13:54:29Z https://community.dynatrace.com/t5/Automations/ServiceNow-integration-sync-problems/m-p/28765#M1028 <P>In the ServiceNow integration the Problem Notification and CMDB update of changes in Smartscape, happen "in real time". Can this be replicated in the REST interface or are other methodologies (e.g. Webhooks) involved to get the trigger to come from Dynatrace.</P> Tue, 18 Jan 2022 09:27:38 GMT https://community.dynatrace.com/t5/Automations/ServiceNow-integration-sync-problems/m-p/28765#M1028 rb0c70091 2022-01-18T09:27:38Z https://community.dynatrace.com/t5/Automations/ServiceNow-integration-sync-problems/m-p/28766#M1029 <P>Problems are sent over to ServiceNow through push of a HTTP POST message. CMDB CI sync is done by a 10min scheduled job that pulls the Smartscape topology data from our public Dynatrace API. </P> Tue, 27 Jun 2017 13:54:29 GMT https://community.dynatrace.com/t5/Automations/ServiceNow-integration-sync-problems/m-p/28766#M1029 wolfgang_beer 2017-06-27T13:54:29Z