topic Re: Where can i see alerts generated in Dynatrace and how to send a manual failure alerts to test my integration with ticketing tool? in Automations

Where can i see alerts generated in Dynatrace and how to send a manual failure alerts to test my integration with ticketing tool?

ravikumar_ramac — Thu, 20 May 2021 08:19:25 GMT

We did a custom integration with Evanios and checked test notification option. We are receving it in Evanios but there are no alerts coming for the active problems.

Where can i check if there is an alert setup to send alerts to the integrated ticketing tools?

Where can i check the previosu alerts or incidents which were forwarded ?

how can i setup a custom alert for particular host for a particular component like CPU, memory?

Re: Where can i see alerts generated in Dynatrace and how to send a manual failure alerts to test my integration with ticketing tool?

wolfgang_beer — Thu, 09 Nov 2017 13:47:17 GMT

Are you already using the AlertingProfiles? If yes please check the selected AlertingProfile filter settings within your custom integration. The filter possibilities are on severity level and on tag level. So you can tag specific entities and only deliver problems that are impacting tagged entities. See my blog post here:

https://www.dynatrace.com/blog/efficiently-filter-problem-notifications-with-alerting-profiles/

Re: Where can i see alerts generated in Dynatrace and how to send a manual failure alerts to test my integration with ticketing tool?

Joe_Hoffman — Thu, 09 Nov 2017 15:35:36 GMT

Ravikumar, You can also force an alert by artificially setting a threshold very low. For example, set the CPU Saturation level to 1% . You can do this in Settings -> Anomaly Detection -> Infrastructure.

Re: Where can i see alerts generated in Dynatrace and how to send a manual failure alerts to test my integration with ticketing tool?

ravikumar_ramac — Fri, 10 Nov 2017 11:48:40 GMT

Hi Joseph / Wolfgang,

Thanks for your response. Where can i check the events or alerts which were generated for the past few days in Dynatrace? there are many active problems in the evnironment but where can i check the events or alerts sent for those problems . Only then i can undertstand what is being sent in the event or alert for ticketing. Requesting your suggestion here.

Re: Where can i see alerts generated in Dynatrace and how to send a manual failure alerts to test my integration with ticketing to

WenG — Thu, 12 May 2022 16:35:08 GMT

Hi Joe,

I do not see Anomaly Detection in Settings that I can force an alert by setting a threshold at 1% for the POC testing. Is that my id permission issue ?

Thanks,

Wen

Re: Where can i see alerts generated in Dynatrace and how to send a manual failure alerts to test my integration with ticketing to

Sujit — Thu, 12 May 2022 17:05:59 GMT

@WenG Yes, it seems you don't have environment level access (Change Monitoring Setting). To access this option you should have admin level access.

Thanks,

Sujit