Use dims placeholders in Dynatrace webhook payloads for automation

erh_inetum — Mon, 15 Dec 2025 12:18:53 GMT

Hi,

We're trying to use {dims:} placeholders that we're using in a custom event in a payload in a webhook integration.
When we add the {dims:} placeholders to the custom event, we see the properties that contain the dims placeholders. But when we add the same placeholders to the payload, the fields of the payload don´t contain the value of the placeholders.

It returns something like this:

....
...
[{"type":"APPLICATION_TYPE","name":"xxxxxxx","entity":"APPLICATION_TYPE-xxxxx"}], "id": "P-XXXXX", "pid": "-XXXX_XXXX"
"propertiesMyProperty": {dims:MyProperty} "propertiesMyEntityPropertiy": {dims:dt.entity.custom_device_group.name} }

We are defining the paypload on this way:

"names": "{ProblemID}",
"detalleImpacto": {ImpactedEntities},
"id": "{ProblemID}",
"pid": "{PID}"
"propertiesMyProperty": {dims:MyProperty}
"propertiesMyEntityPropertiy": {dims:dt.entity.custom_device_group.name}

Does anyone know if it's possible using these properties in a payload of a Webhook integration and how to do that?

Regards,
Elena.

Re: Using dims: placeholders in a payload of a webhook integrating

ChadTurner — Mon, 25 Aug 2025 15:46:01 GMT

So "Dims" will only work when a dimension is seen by way of a metric event/davis anomaly detection, however, "Dims" is not part of the criteria of payload for the webhook integration.

My recommendation would be to ensure your Dims is in the event payload, then leverage problem details in the integration payload. So if Dims is qualified, it would then show.

topic Use dims placeholders in Dynatrace webhook payloads for automation in Automations

Use dims placeholders in Dynatrace webhook payloads for automation

Re: Using dims: placeholders in a payload of a webhook integrating