Workflows and Jira Integration Error with Transition Status Field

scott-comeaux — Mon, 24 Jun 2024 06:37:21 GMT

Inside Dynatrace -> Workflows. I was using the Jira Integration Tasks (Create Jira Ticket, and Transition Ticket Status). My goal was to transition Open Jira Tickets by Passing the "Key" to the transition task dynamically. (My screenshot will show this a little better)
I was unsure if this is a bug or a feature for filling in this field value when it forces you to use expression syntax you MUST use Quotes for your input value: {{ TransitionName }} -> {{ "TransitionName" }}

(screenshot 2)
Statically given the Issue Key -> Gives you a drop down that allows you to select the transition status

(screenshot 1,3)
Dynamically providing the Key -> Forces you to use Expression syntax, but you MUST WRAP your value in Quotes or it this task will break with this Error message: Error evaluating input - 'targetStatus': Undefined variables in '{{ Resolved }}': Resolved
Error Using Transition Status Value without Quotes

Explaining dynamic and statically defining the Issue Key Changes the Transition status field:

Using Issue Key - Transition status givenDynamically providing Issue Key - Transition status MUST have Quotes (because it uses {{ }} expression syntax)

Re: Workflows and Jira Integration Error with Transition Status Field

ClaudiaWisboeck — Thu, 27 Jun 2024 06:48:25 GMT

Hi @scott-comeaux,

yes, your solution is correct. You have to use the expression {{ "Resolved" }} in the "Transition Status" field instead of {{ Resolved }} because you want to pass the string "Resolved" in this case. If you don't provide quotes around it, it thinks you are referring to a variable called Resolved, which could also be part of your workflow (hence the error message "Undefined variables"). This is not due to the implementation of the Jira for Workflows app, but how Jinja expressions work. Please refer to the documentation on expressions, and how they can be used here.

To conclude, it is not a bug, it is how expressions are supposed to work.

topic Re: Workflows and Jira Integration Error with Transition Status Field in Automations

Workflows and Jira Integration Error with Transition Status Field

Re: Workflows and Jira Integration Error with Transition Status Field