topic Re: Issue with MS Team webhook integration with DT in Automations

Issue with MS Team webhook integration with DT

sjothili — Sat, 16 Dec 2023 18:27:30 GMT

We are implementing Dynatrace in all our hosted application servers. Here, we are configuring the Dynatrace with MS Teams webhook configuration for sending the alerts.

On MS Teams side, we configured the webhook url as shown below in the screenshot. On the Dynatrace front, we tried to configure this MS team webhook configuration. When we perform ‘Send Test Notification’, we get this error message. We checked this error with the Dynatrace team, they are claiming it could be a firewall issue. Attaching that mail for your reference.

Could you please let me know if we miss any important configuration here? Appreciate your help.

Custom Integration test failed

Reason: Invalid HTTP status code
HTTP Response Code: 400 - Bad Request
HTTP Response Body:
Summary or Text is required.

Webhook url - <EDITED>

Pls refer the attached screenshot

Re: Issue with MS Team webhook integration with DT

AntonioSousa — Sat, 16 Dec 2023 18:32:24 GMT

@sjothili,

I had to edit your post, as it revealed your Teams link, and as such might have been used by others.

Also took out the screenshots, as they also revealed too much information...

Good part is that the link seemed OK. It it's giving a 400, please double check that there are no limitations for invoking it, given the Organization referenced.

If you can't manage to get it working, please put a ticket into Support, they will probably help you better on this one.

Re: Issue with MS Team webhook integration with DT

Theodore_x86 — Fri, 29 Mar 2024 13:52:47 GMT

Hello.

"Summary" or "text" variable has to be present in the payload.

Example payload:

{
"title":"{ProblemTitle}",
"text":"{ProblemDetailsHTML}",
"themeColor":"EA4300"
}

You should be OK after that.

Re: Issue with MS Team webhook integration with DT

Peter_Youssef — Wed, 18 Sep 2024 05:53:00 GMT

Hi @sjothili

ensure the custom payload in the attached format, it should work.

Thanks