topic Re: ADFS x Dynatrace problem with login in Automations

ADFS x Dynatrace problem with login

gustavodutra — Wed, 10 Jan 2024 18:55:35 GMT

Hello everyone. I'm trying to integrate Dynatrace with my ADFS. I'm receiving this message after setting everything up and attempting to log in via the URL https://sso.dynatrace.com/saml2/login.

Could you help me resolve this issue? I found something in the documentation, but I couldn't quite understand what needs to be configured.

Re: ADFS x Dynatrace problem with login

gustavodutra — Thu, 11 Jan 2024 18:59:13 GMT

Someone help me? Please!

Re: ADFS x Dynatrace problem with login

fstekelenburg — Fri, 12 Jan 2024 08:53:38 GMT

If the documentation does not help you out, you might better open a support case to get faster help.
It would perhaps help to know if you are using SaaS or Managed and if your idp is internal or external, and how things are configured.

Re: ADFS x Dynatrace problem with login

Pawel_Zalewski — Fri, 12 Jan 2024 09:14:07 GMT

Hi!,

I don't know exact answer but I occurred this tips when I looking for answer of your question. Maybe it will helps:

Ensure that the SAML request is being sent to the correct endpoint URL. The error indicates that the request might not be reaching the expected endpoint for the specified binding.
Confirm that the SAML request is configured to use the HTTP-Redirect binding. Check your SAML configuration settings, both on the identity provider (IdP) side and the service provider (SP) side, to ensure that they are aligned and using the correct binding.
Check the validity and expiration status of the certificates used for signing and encrypting the SAML messages.

But fastest way should be create ticket in support