https://community.dynatrace.com/t5/Automations/Use-parameters-in-ServiceNow-workflows/m-p/276358#M2135 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="henk_stobbe_0-1746094438419.png" style="width: 400px;"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/27822iAC2368C67F6990C1/image-size/medium?v=v2&amp;px=400" role="button" title="henk_stobbe_0-1746094438419.png" alt="henk_stobbe_0-1746094438419.png" /></span></P> <P>Just like to share above, in the create_incident the return of define_urgency_impact is used as a parameters! Very elegant,</P> <P>Thanks&nbsp;@<SPAN>thijn.mertens!</SPAN></P> Mon, 15 Dec 2025 10:53:51 GMT henk_stobbe 2025-12-15T10:53:51Z https://community.dynatrace.com/t5/Automations/Use-parameters-in-ServiceNow-workflows/m-p/276358#M2135 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="henk_stobbe_0-1746094438419.png" style="width: 400px;"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/27822iAC2368C67F6990C1/image-size/medium?v=v2&amp;px=400" role="button" title="henk_stobbe_0-1746094438419.png" alt="henk_stobbe_0-1746094438419.png" /></span></P> <P>Just like to share above, in the create_incident the return of define_urgency_impact is used as a parameters! Very elegant,</P> <P>Thanks&nbsp;@<SPAN>thijn.mertens!</SPAN></P> Mon, 15 Dec 2025 10:53:51 GMT https://community.dynatrace.com/t5/Automations/Use-parameters-in-ServiceNow-workflows/m-p/276358#M2135 henk_stobbe 2025-12-15T10:53:51Z https://community.dynatrace.com/t5/Automations/Use-parameters-in-ServiceNow-workflows/m-p/291474#M2453 <P>Thanks for sharing this with our&nbsp;<SPAN>Community,&nbsp;<A target="_blank" rel="noopener">@henk_stobbe</A></SPAN>!&nbsp;<span class="lia-unicode-emoji" title=":smiling_face_with_smiling_eyes:">😊</span></P> Mon, 15 Dec 2025 10:54:33 GMT https://community.dynatrace.com/t5/Automations/Use-parameters-in-ServiceNow-workflows/m-p/291474#M2453 IzabelaRokita 2025-12-15T10:54:33Z