Passing outcome of Javascript task to next task in Workflow

pradeepkadam — Thu, 01 Jan 2026 12:13:09 GMT

I have created a workflow for creating the incident in Servicenow. with default/fix values it works fine.

I want to derive the values for category, subcategory, imapct, urgency etc. specific to the problem and send this data to SNOW instead of fixed values. For this I have added additional javascript task to get the values from problem data. which provides the output like

Next task is create incident and value for category is passed as expression = {{ result('js_transform').[issue_category] }}

tried few others way like {{ result('js_transform').issue_category }} or {{ result('js_transform').["issue_category"] }} still not able to capture the variable with error - Error evaluating 'category' in input. Undefined variables: issue_category.
Use the expression preview in edit mode to review the input.

topic Passing outcome of Javascript task to next task in Workflow in Automations

Passing outcome of Javascript task to next task in Workflow