SNow Integration Events?

MaximilianoML — Mon, 13 Apr 2026 11:07:09 GMT

Hello,

I was looking for more information about the Events associated with the Workflow Integration for ServiceNow, I also found events like the one below. Is there any documentation about them?

{ "timestamp": "2026-04-13T04:11:33.076000000+01:00", "dt.event.correlation_id": "a0c75b6614afde2c502da385233dccc9", "servicenow.number": "CTASK0010005", "servicenow.sys_id": "f2c0a34e87a2fa145f6aca6e0ebb35c3", "servicenow.url": "https://ven07742.service-now.com/change_task.do?sys_id=f2c0a34e87a2fa145f6aca6e0ebb35c3", "servicenow.short_description": "image provider lambda function update", "event.category": "INFO", "dt.davis.is_frequent_issue_detection_allowed": false, "servicenow.state": "2", "dt.davis.mute.status": "NOT_MUTED", "dt.source_entity.type": "service", "event.end": "2026-04-13T04:26:33.075000000+01:00", "affected_entity_types": [ "dt.entity.service" ], "event.group_label": "Custom info", "event.status": "CLOSED", "dt.source_entity": "SERVICE-42411741F5F4AC50", "dt.entity.service.name": "image-provider-live in us-east-1", "dt.davis.impact_level": "Services", "dt.smartscape_source.type": "SERVICE", "dt.smartscape.service": "SERVICE-42411741F5F4AC50", "servicenow.description": "image provider lambda function update", "dt.entity.service": "SERVICE-42411741F5F4AC50", "servicenow.record_type": "Change Task", "event.kind": "DAVIS_EVENT", "affected_entity_ids": [ "SERVICE-42411741F5F4AC50" ], "dt.smartscape_source.id": "SERVICE-42411741F5F4AC50", "event.severity": "5", "smartscape.affected_entity.ids": [ "SERVICE-42411741F5F4AC50" ], "servicenow.link": "[CTASK0010005](https://ven07742.service-now.com/change_task.do?sys_id=f2c0a34e87a2fa145f6aca6e0ebb35c3)", "event.name": "ServiceNow Change: CTASK0010005", "dt.davis.is_frequent_event": false, "event.provider": "EVENTS_REST_API_INGEST", "dt.security_context": [ "null" ], "dt.davis.timeout": "15", "servicenow.ctask_type": "implementation", "maintenance.is_under_maintenance": false, "event.description": "ServiceNow Change: CTASK0010005", "event.type": "CUSTOM_INFO", "event.status_transition": "CREATED", "smartscape.affected_entity.types": [ "SERVICE" ], "event.id": "-3198009319573973808_1776049893075", "event.start": "2026-04-13T04:11:33.075000000+01:00", "servicenow.record_table": "change_task", "dt.openpipeline.source": "classic_rest_api", "dt.openpipeline.pipelines": [ "davis.events:pipeline_Ownership_for_OpenTelemetry_Demo" ] }

topic SNow Integration Events? in Automations

SNow Integration Events?