topic Re: Limit data pulled in from Dynatrace to ServiceNow Service Graph connector in Automations

Limit data pulled in from Dynatrace to ServiceNow Service Graph connector

Eugene_1 — Tue, 07 Feb 2023 11:32:03 GMT

We currently have the ServiceNow Dynatrace Service Graph connector installed and pulling data out of Dynatrace.

The problem is it is pulling in way more data than we need. Is there a way on the Dynatrace side to limit the data that is pulled in? Maybe make a tag?

Example: for hosts, we don't want to pull in Linux Servers that are running an os of Ubuntu

Thanks,
Eugene

Re: Limit data pulled in from Dynatrace to ServiceNow Service Graph connector

michiel_otten — Mon, 20 Mar 2023 17:59:18 GMT

Hi,

During the guided setup it's possible to fix some things based on management zones:

You could also set it up to use tags;

Re: Limit data pulled in from Dynatrace to ServiceNow Service Graph connector

JB — Wed, 10 Apr 2024 23:35:14 GMT

Hello,

I have an issue, we are not getting the management zones.. maybe you know what should be the issue or if you have some clue to check that and try to fix.

Thanks in advanced