topic Re: Monitoring Guidewire Message Queue in Dynatrace in Automations

Monitoring Guidewire Message Queue in Dynatrace

Kalyan — Tue, 30 Aug 2022 10:00:14 GMT

My organization uses Guidewire application which internally does message queue management. Presently on Dynatrace I do not see any Queue topics under queues. What all configuration should I be doing in order to enable Guidewire's queue monitoring.

Re: Monitoring Guidewire Message Queue in Dynatrace

ChadTurner — Thu, 12 Jan 2023 21:52:18 GMT

@Kalyan were you able to get a solution to this? i don't see guidewire listed as a supported technology, are you using a extension or plugin for this?

Re: Monitoring Guidewire Message Queue in Dynatrace

michael_kuhl — Wed, 09 Aug 2023 06:56:42 GMT

Hi,

You can monitor Guidewire Message Destinations when you add a "Custom service detection" in Dynatrace.

Here is the necessary information:

classname: gw.plugin.messaging.MessageTransport

method: public abstract void send (gw.pl.messaging.entity.Message, java.lang.String)

Additional you can think about to add the DestinationID as a Request Attribut. This can be done with the same class/method. (gw.pl.messaging.entity.Message.getDestinationID) Unfortunately it seems to be not possible to call a method where you can determine the name of the message destination.

I hope that was helpful for you!

Best regards,

Michael