topic Re: Integrating Dynatrace notification with Telegram in Automations

Integrating Dynatrace notification with Telegram

erh_inetum — Fri, 08 Apr 2022 08:22:10 GMT

Hi,

We want to integrate Dynatrace notifications with Telegram.

I think this can be done via Webhook.

I've seen this link https://hevodata.com/learn/telegram-webhooks/#s7 in which it seems it's possible to do that. But I have some questions about the implementation.

1.- On "Step1" on the link, it says that the first step in setting up Telegram Webhooks Integration is to obtain the Authorization Token.

So I guess we have to input that token clicking on "Creating basic authorization header". Am I right?

2.- I have doubts about what is the Webhook URL that we have to configure.

Reading the link, on step 4 it seems we have to put the Telegram Bot API URL. And a Telegram Bot API must be created to send notifications. So I guess we have to put Telegram Bot API URL on Webhook URL field in Dynatrace. Is that the case?

3.- And about the payload, I think it is clear this part for me: we should send the fields we want to be notified via Telegram. So, I have no doubts about this.

Has someone implemented that? Could someone help me?

Regards,

Elena.

Re: Integrating Dynatrace notification with Telegram

Julius_Loman — Mon, 11 Apr 2022 09:06:51 GMT

Hello @erh_inetum ,

actually ,you need to get familiar with how the bots work in telegram. This was always quite challenging to setup, but you can find guides for it. I don't use telegram anymore, but this one below works for me.

URL is: https://api.telegram.org/bot<your_bot_token>/sendMessage
POST Method
JSON notification payload:

{ "chat_id": <your_chat_id>, "text": "<text_message>" }

Just replace:

<your_bot_token> with bot token
<chat_id> with the chat ID where you are about to send message to
<message> with the message text

Optionally you can send also markdown or HTML formatted messages, see telegram API docs.

Re: Integrating Dynatrace notification with Telegram

Kishan — Fri, 05 Aug 2022 10:21:37 GMT

I keep receiving an error, shown below... I am not sure what the issue is here... i have followed the above correctly and confirmed i have the correct token... and suggestions on how to resolve this?

"Custom Integration test failed

Reason: Could not connect to the specified URL"

Regards,

Kishan

Re: Integrating Dynatrace notification with Telegram

Julius_Loman — Mon, 08 Aug 2022 19:52:50 GMT

@Kishan are you using Dyntrace Managed or SaaS? With Managed most likely your outbound connections from the cluster nodes to the URL are not allowed.

Re: Integrating Dynatrace notification with Telegram

Kishan — Wed, 10 Aug 2022 06:51:20 GMT

It is a managed solution thank you... I have confirmed the firewall wasnt opened when requested.