topic JIRA integration test failed. HTTP Response Code: 400 - Bad Request in Automations

JIRA integration test failed. HTTP Response Code: 400 - Bad Request

jegonzalez — Mon, 28 Jun 2021 12:58:20 GMT

I am trying to integrate JIRA with Dynatrace SaaS and I'm receiving the next error message

JIRA integration test failed

Reason: Non successful HTTP response.

HTTP Response Code: 400 - Bad Request

HTTP Response Body:

Is a configuration missing on my Jira Server?

jegonzalez — Fri, 25 Oct 2019 20:11:01 GMT

HTTP Response Body:

{"errorMessages":[],"errors":{"customfield_10113":"Source is required.","customfield_10110":"Dimension is required."}

silvia_moreno_u — Mon, 28 Oct 2019 10:09:05 GMT

Hi Emmanuel,

We need a bit more info, could you show us your configuration in Dynatrace? (masking confidential data of course).

Regards

Silvia

jegonzalez — Mon, 28 Oct 2019 15:48:31 GMT

yes of course!

this is my configuration

akshay_misra — Tue, 29 Oct 2019 09:36:51 GMT

There are certain fields which are missing, do you know if you have any such fields?

jemartineza — Fri, 29 Jan 2021 16:03:21 GMT

Hi.

I share with you my screen of my configuration.

Additional in the JIRA server I have already added the Dynatrace ip to the host.

I have already tested TELNET from the JIRA server to the Dynatrace server and it was successful but it still does not connect.

Am I missing something?

JIRA endpoint URI:

http://11.11.11.11:443/rest/api/2/

jemartineza — Mon, 16 Oct 2023 14:07:10 GMT

I share the link on how to add Jira certificate to the Dynatrace Server