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    <title>topic HP Service Manager and Dynatrace integration for auto incident creation in Automations</title>
    <link>https://community.dynatrace.com/t5/Automations/HP-Service-Manager-and-Dynatrace-integration-for-auto-incident/m-p/124333#M669</link>
    <description>&lt;P&gt;Hello All,&lt;/P&gt;
&lt;P&gt;From the forums and replies, I am aware that there is no out of the box integration between HP Service Manager (version 9.40) and Dynatrace Managed. Webhook integration is a possibility and we are exploring it.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I need assistance on the following:&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;From HP Service Manager side, is an end point URI is all that need to be configured?&lt;/LI&gt;
&lt;LI&gt;Is there any specific permissions to be assigned? like user roles, read/write permissions to incident table etc&lt;/LI&gt;
&lt;/UL&gt;
&lt;P&gt;Please appreciate any help if anyone has implemented similar integrations. Thanks&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Regards,&lt;/P&gt;
&lt;P&gt;Ajo George&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Tue, 18 May 2021 10:56:08 GMT</pubDate>
    <dc:creator>ajo_george</dc:creator>
    <dc:date>2021-05-18T10:56:08Z</dc:date>
    <item>
      <title>HP Service Manager and Dynatrace integration for auto incident creation</title>
      <link>https://community.dynatrace.com/t5/Automations/HP-Service-Manager-and-Dynatrace-integration-for-auto-incident/m-p/124333#M669</link>
      <description>&lt;P&gt;Hello All,&lt;/P&gt;
&lt;P&gt;From the forums and replies, I am aware that there is no out of the box integration between HP Service Manager (version 9.40) and Dynatrace Managed. Webhook integration is a possibility and we are exploring it.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;I need assistance on the following:&lt;/P&gt;
&lt;UL&gt;
&lt;LI&gt;From HP Service Manager side, is an end point URI is all that need to be configured?&lt;/LI&gt;
&lt;LI&gt;Is there any specific permissions to be assigned? like user roles, read/write permissions to incident table etc&lt;/LI&gt;
&lt;/UL&gt;
&lt;P&gt;Please appreciate any help if anyone has implemented similar integrations. Thanks&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Regards,&lt;/P&gt;
&lt;P&gt;Ajo George&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Tue, 18 May 2021 10:56:08 GMT</pubDate>
      <guid>https://community.dynatrace.com/t5/Automations/HP-Service-Manager-and-Dynatrace-integration-for-auto-incident/m-p/124333#M669</guid>
      <dc:creator>ajo_george</dc:creator>
      <dc:date>2021-05-18T10:56:08Z</dc:date>
    </item>
    <item>
      <title>Re: HP Service Manager and Dynatrace integration for auto incident creation</title>
      <link>https://community.dynatrace.com/t5/Automations/HP-Service-Manager-and-Dynatrace-integration-for-auto-incident/m-p/124334#M670</link>
      <description>&lt;P&gt;In general this question should be asked on HP Service Manager community &lt;span class="lia-unicode-emoji" title=":slightly_smiling_face:"&gt;🙂&lt;/span&gt; &lt;/P&gt;&lt;P&gt;&lt;A href="https://community.microfocus.com/t5/Service-Manager-Service-Center/Connecting-to-HPSM-through-REST-api/td-p/942066"&gt;https://community.microfocus.com/t5/Service-Manager-Service-Center/Connecting-to-HPSM-through-REST-api/td-p/942066&lt;/A&gt;&lt;/P&gt;&lt;P&gt;I hope this is right post on community &lt;span class="lia-unicode-emoji" title=":slightly_smiling_face:"&gt;🙂&lt;/span&gt;&lt;/P&gt;&lt;P&gt;Sebastian &lt;/P&gt;&lt;BR /&gt;</description>
      <pubDate>Mon, 14 Oct 2019 20:09:32 GMT</pubDate>
      <guid>https://community.dynatrace.com/t5/Automations/HP-Service-Manager-and-Dynatrace-integration-for-auto-incident/m-p/124334#M670</guid>
      <dc:creator>skrystosik</dc:creator>
      <dc:date>2019-10-14T20:09:32Z</dc:date>
    </item>
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