topic Re: Multiple projetcs in Jira in Automations

Multiple projetcs in Jira

apm-bradesco1 — Fri, 10 Dec 2021 11:29:31 GMT

Hi,

we would like to integrate Dynatrace with Jira, however, "we" have more than 1000 projects available.

In the integration we can only add 1 project key per problem notification.

How can we configure the integration to forward the problem to the right project (one project by application).

Re: Multiple projetcs in Jira

skrystosik — Thu, 17 Jan 2019 15:05:57 GMT

Hello,

you can setup as many jira integration as you wish. But if you want to filter entities to particular projects you need setup alerting profile for each of them:

https://www.dynatrace.com/news/blog/efficiently-fi...

When you will have as many alerting profiles (filtering entities) as you need, than for each of them create new jira integration with proper project keys.

Then dynatrace magic will do the rest 🙂

Sebastian

Re: Multiple projetcs in Jira

caio_marfil — Thu, 17 Jan 2019 16:42:39 GMT

Hi Sebastian,

Understood, thanks for reponding.

If I have 500 applications and each application belongs to a different project, so I should create 500 alerting profiles. And this is the point I guess that's not a good idea...

The "perfect scenario" is a balancer which identify the key word and forward it to the correpondent Project.

Caio MR.

Re: Multiple projetcs in Jira

skrystosik — Thu, 17 Jan 2019 18:52:22 GMT

The only Idea I have is to add tag to entities with projectID from JIRA, and integrate via custom WebHook. In such case you will be able to use tag value as fragment of Payload. What do you think about it?

Sebastian