https://community.dynatrace.com/t5/Automations/Is-there-any-user-required-to-be-created-on-dynatrace-for/m-p/111764#M967 <P>No, integration with ServiceNow is only via WebHook integration. You have to authorize dynatrace with SN using token, put link do send payload and that's all. </P><P>Sebastian </P><BR /> Wed, 16 Jan 2019 09:01:05 GMT skrystosik 2019-01-16T09:01:05Z https://community.dynatrace.com/t5/Automations/Is-there-any-user-required-to-be-created-on-dynatrace-for/m-p/111763#M966 <P>Is there any user required to be created on dynatrace for integration with Service now ?</P><P>I don't think this requirement is mentioned in dynatrace documentation but would like to know if it is a requirement anyways.</P><BR /> Wed, 16 Jan 2019 08:53:24 GMT https://community.dynatrace.com/t5/Automations/Is-there-any-user-required-to-be-created-on-dynatrace-for/m-p/111763#M966 rohit_sharma 2019-01-16T08:53:24Z https://community.dynatrace.com/t5/Automations/Is-there-any-user-required-to-be-created-on-dynatrace-for/m-p/111764#M967 <P>No, integration with ServiceNow is only via WebHook integration. You have to authorize dynatrace with SN using token, put link do send payload and that's all. </P><P>Sebastian </P><BR /> Wed, 16 Jan 2019 09:01:05 GMT https://community.dynatrace.com/t5/Automations/Is-there-any-user-required-to-be-created-on-dynatrace-for/m-p/111764#M967 skrystosik 2019-01-16T09:01:05Z https://community.dynatrace.com/t5/Automations/Is-there-any-user-required-to-be-created-on-dynatrace-for/m-p/111765#M968 <P>Hello <A rel="user" href="https://answers.dynatrace.com/users/25561/view.html" nodeid="25561">@Rohit S.</A></P><P>For integration you need ServiceNow username.</P><P>Have a look on the below link for step by step instructions.</P><P><A href="https://www.dynatrace.com/support/help/integrations/third-party/problem-notification/servicenow-integration/">https://www.dynatrace.com/support/help/integration...</A></P><P>Regards,</P><P>Babar</P><BR /> Wed, 16 Jan 2019 09:01:15 GMT https://community.dynatrace.com/t5/Automations/Is-there-any-user-required-to-be-created-on-dynatrace-for/m-p/111765#M968 Babar_Qayyum 2019-01-16T09:01:15Z https://community.dynatrace.com/t5/Automations/Is-there-any-user-required-to-be-created-on-dynatrace-for/m-p/111766#M969 <P>Thanks <A rel="user" href="https://answers.dynatrace.com/users/5357/view.html" nodeid="5357">@Babar Q.</A> and <A rel="user" href="https://answers.dynatrace.com/users/15061/view.html" nodeid="15061">@sebastian k.</A> for your inputs.</P><BR /> Thu, 17 Jan 2019 11:26:13 GMT https://community.dynatrace.com/t5/Automations/Is-there-any-user-required-to-be-created-on-dynatrace-for/m-p/111766#M969 rohit_sharma 2019-01-17T11:26:13Z