https://community.dynatrace.com/t5/Cloud-platforms/Azure-App-Services-conflict-with-App-Insights/m-p/222548#M1305 <P>Hello community, good day.</P> <P>We have been working on enabling monitoring for multiple Azure web apps (Azure app services). These are all NodeJS apps that run on Linux-based platforms plans on Azure.</P> <P>However after instrumentation, we have received no information about the user sessions, we double checked and the RuxitAgent JS script is being injected correctly on all web pages. So we checked again the documentation and it says something about a potential conflict with App insights.</P> <P>So we have been trying to disable App insights, in our case only the Azure functions have them enabled. But so far no luck even after disabling Insights. Is it also needed to deploy oneagent on the functions?</P> <P>&nbsp;</P> <P>Regards,</P> <P>JD</P> Fri, 08 Sep 2023 07:11:37 GMT jose_araya 2023-09-08T07:11:37Z https://community.dynatrace.com/t5/Cloud-platforms/Azure-App-Services-conflict-with-App-Insights/m-p/222548#M1305 <P>Hello community, good day.</P> <P>We have been working on enabling monitoring for multiple Azure web apps (Azure app services). These are all NodeJS apps that run on Linux-based platforms plans on Azure.</P> <P>However after instrumentation, we have received no information about the user sessions, we double checked and the RuxitAgent JS script is being injected correctly on all web pages. So we checked again the documentation and it says something about a potential conflict with App insights.</P> <P>So we have been trying to disable App insights, in our case only the Azure functions have them enabled. But so far no luck even after disabling Insights. Is it also needed to deploy oneagent on the functions?</P> <P>&nbsp;</P> <P>Regards,</P> <P>JD</P> Fri, 08 Sep 2023 07:11:37 GMT https://community.dynatrace.com/t5/Cloud-platforms/Azure-App-Services-conflict-with-App-Insights/m-p/222548#M1305 jose_araya 2023-09-08T07:11:37Z https://community.dynatrace.com/t5/Cloud-platforms/Azure-App-Services-conflict-with-App-Insights/m-p/222690#M1308 <P>HI&nbsp;<a href="https://community.dynatrace.com/t5/user/viewprofilepage/user-id/33470">@jose_araya</a>&nbsp;</P><P>As appears in&nbsp;<A href="https://www.dynatrace.com/support/help/shortlink/rum-verification" target="_blank" rel="noopener">Why don't I see my applications or monitoring data?</A></P><P>Check the following to determine the cause of the problem:</P><UL class=""><LI><A class="" href="https://www.dynatrace.com/support/help/platform-modules/digital-experience/web-applications/troubleshooting/why-dont-i-see-my-applications-or-monitoring-data#rum-trbl-javataginject" target="_blank" rel="noopener">Confirm that the RUM JavaScript has been correctly injected into your application HTML</A>.</LI><LI><A class="" href="https://www.dynatrace.com/support/help/platform-modules/digital-experience/web-applications/troubleshooting/why-dont-i-see-my-applications-or-monitoring-data#rum-trbl-javatagdwnload" target="_blank" rel="noopener">Confirm that the RUM JavaScript has downloaded correctly</A>.</LI><LI><A class="" href="https://www.dynatrace.com/support/help/platform-modules/digital-experience/web-applications/troubleshooting/why-dont-i-see-my-applications-or-monitoring-data#rum-trbl-javatagdata" target="_blank" rel="noopener">Confirm that RUM data is being sent to Dynatrace</A>.</LI></UL><P>&nbsp;</P><P>HTH</P><P>Yos&nbsp;</P> Sun, 10 Sep 2023 13:32:58 GMT https://community.dynatrace.com/t5/Cloud-platforms/Azure-App-Services-conflict-with-App-Insights/m-p/222690#M1308 Yosi_Neuman 2023-09-10T13:32:58Z