topic Re: error making post request to dynatrace api: Post in Container platforms

"Error making post request to Dynatrace API: Post"

kwatatsh — Tue, 13 Jun 2023 15:32:51 GMT

I'm trying to setup Dynatrace for my EKS Fargate, all 3 Dyntrace pods are in running state, but when I try to apply the OneAgent manifest and describe Dynakube, I notice this error. Does anyone know how to fix this please?

Last Transition Time: 2023-05-24T19:32:56Z
    Message:               error making post request to dynatrace api: Post "https://{environmentid}.live.dynatrace.com/api/v1/tokens/lookup": read tcp 10.xx.xxx.xxx:55736->34.xx.5.xxx.28:443: read: connection reset by peer
    Reason:                TokenError
    Status:                False
    Type:                  Tokens
Dynatrace API:
    Last Token Scope Request: 2023-05-24T19:32:56Z
One Agent:
Phase: Error
Synthetic:

Re: error making post request to dynatrace api: Post

mark_bley — Wed, 31 May 2023 15:54:04 GMT

Looks like the token lookup is failing, it is checking the token for necessary permissions.

You can try this check manually with this call

curl -X 'POST' \ 'https://{your_endpoint}/api/v2/apiTokens/lookup' \ -H 'accept: application/json; charset=utf-8' \ -H 'Authorization: Api-Token dt0c01.5VXCARPRP52BZNJVBUDSMQA5...' \ -H 'Content-Type: application/json; charset=utf-8' \ -d '{ "token": "dt0c01.5VXCARPRP52BZNJVBUDSMQA5..." }'

Check for necessary permissions here

Re: error making post request to dynatrace api: Post

kwatatsh — Wed, 31 May 2023 18:56:49 GMT

We are good from token perspective, it has all necessary permissions but somehow it still get failed

Re: error making post request to dynatrace api: Post

mark_bley — Thu, 01 Jun 2023 07:39:09 GMT

Please try following steps and check for any errors in the output.

Re: error making post request to dynatrace api: Post

kwatatsh — Mon, 05 Jun 2023 12:52:03 GMT

Is it normal to not have OneAgent here? as you can in my network zone i have 1 ActiveGate but not OneAgent.

I'm trying to set up dynatrace for eks cluster with fargate

Re: error making post request to dynatrace api: Post

mark_bley — Mon, 05 Jun 2023 14:00:34 GMT

If token check fails there will be some communication issues, please check troubleshoot output command.

Re: error making post request to dynatrace api: Post

PeterR — Mon, 12 Jun 2023 08:50:51 GMT

Open https://{environmentid}.live.dynatrace.com/rest-api-doc/ Maybe that makes it easier to test API calls and observe the output? It's sort of swagger

Re: error making post request to dynatrace api: Post

PeterR — Thu, 08 Jun 2023 15:38:15 GMT

What deployment method did you use? We use Argo with to deploy the dynatrace operator (helm chart) and a self made helm chart for the dynakube.yaml custom object. This should autoconfigure at least 1 Activegate and for each node there should be a oneagent.

Re: error making post request to dynatrace api: Post

kwatatsh — Thu, 08 Jun 2023 15:46:26 GMT

I do have Argocd but i didnt use it for dynatrace manifests deployment. Could you please share all your dynatrace manifests to be deployed with Argocd?

Re: error making post request to dynatrace api: Post

PeterR — Mon, 12 Jun 2023 09:15:55 GMT

Yes; I can share some info in a few days I think

Re: error making post request to dynatrace api: Post

PeterR — Mon, 12 Jun 2023 09:48:15 GMT

I have shared some details with manifests to give you an impression how to do it.

Re: error making post request to dynatrace api: Post

mohan1 — Tue, 13 Jun 2023 11:19:19 GMT

Hi kwatatsh

How you fixed the "https://{environmentid}.live.dynatrace.com/api/v1/tokens/lookup": read tcp 10.xx.xxx.xxx:55736->34.xx.5.xxx.28:443: read: connection reset by peer" error.

We also having same issue.

Could you suggest pls

Re: error making post request to dynatrace api: Post

kwatatsh — Wed, 14 Jun 2023 07:35:10 GMT

You have to set a proxy for your dynakube (ref applicationMonitoring.yaml)

Just uncomment proxy and skipCertCheck

proxy:
value: http://<put your proxy here>:port

and set

skipCertCheck: true

Re: error making post request to dynatrace api: Post

kwatatsh — Tue, 13 Jun 2023 12:07:30 GMT

Thanks