topic Re: MountVolume.SetUp failed for volume "oneagent-bin" in Container platforms

MountVolume.SetUp failed for volume "oneagent-bin"

kevin_ortiz — Wed, 27 Nov 2024 08:19:47 GMT

Hi, i have this error in the installation of the agent on k8:

Warning FailedMount 100s (x15 over 16m) kubelet MountVolume.SetUp failed for volume "oneagent-bin" : kubernetes.io/csi: mounter.SetUpAt failed to get CSI client: driver name csi.oneagent.dynatrace.com not found in the list of registered CSI drivers

can anyone help me please?

Re: MountVolume.SetUp failed for volume "oneagent-bin"

VenkataSainath — Wed, 27 Nov 2024 06:40:51 GMT

@kevin_ortiz Can you please confirm which Dynatrace operator version your using?

I think there was bug in Dynatrace operator 1.2.0, If your using the same version you can update to 1.2.2

https://docs.dynatrace.com/docs/shortlink/release-notes-dto-fix-1-2-2

Re: MountVolume.SetUp failed for volume "oneagent-bin"

kevin_ortiz — Wed, 27 Nov 2024 09:08:17 GMT

Hi @VenkataSainath , i have the last version available 1.3.2, i put here the output of the operator:

[root@SRV-K8S-M2-PRE ~]# kubectl exec deploy/dynatrace-operator -n dynatrace-pre -- dynatrace-operator troubleshoot

{"level":"info","ts":"2024-11-26T21:49:12.090Z","logger":"version","msg":"dynatrace-operator","version":"v1.3.2","gitCommit":"11b12492182e1f5b896adb4e9feb070373b1865c","buildDate":"2024-10-24T11:00:21+00:00","goVersion":"go1.23.2","platform":"linux/amd64"}

{"level":"info","ts":"2024-11-26T21:49:12.090Z","msg":"logging level","logLevel":"info"}

[oneAgentAPM] --- checking if OneAgentAPM object exists ...

[oneAgentAPM] ✓ OneAgentAPM does not exist

[namespace ] --- checking if namespace 'dynatrace-pre' exists ...

[namespace ] ✓ using namespace 'dynatrace-pre'

[ ] no Dynakube specified - checking all Dynakubes in namespace 'dynatrace-pre'

[crd ] --- checking if CRD for Dynakube exists ...

[crd ] ✓ CRD for Dynakube exists

[dynakube ] --- checking if 'dynatrace-pre:cluster-pre' Dynakube is configured correctly

[dynakube ] using 'dynatrace-pre:cluster-pre' Dynakube

[dynakube ] secret token 'apiToken' exists

[dynakube ] checking if token scopes are valid

[dynakube ] token scopes are valid

[dynakube ] checking if can pull latest agent version

[dynakube ] API token is valid, can pull latest agent version

[dynakube ] pull secret 'dynatrace-pre:cluster-pre-pull-secret' exists

[dynakube ] secret token '.dockerconfigjson' exists

[dynakube ] ✓ 'dynatrace-pre:cluster-pre' Dynakube is valid

[dynakube.imagepull] --- Verifying that OneAgent image jpg94247.live.dynatrace.com/linux/oneagent:1.303.50-raw can be pulled ...

[dynakube.imagepull] ✓ OneAgent image jpg94247.live.dynatrace.com/linux/oneagent:1.303.50-raw can be successfully pulled

[dynakube.imagepull] --- Verifying that OneAgentCodeModules (custom image) image can be pulled ...

[dynakube.imagepull] No OneAgentCodeModules (custom image) image configured

[dynakube.imagepull] --- Verifying that ActiveGate image jpg94247.live.dynatrace.com/linux/activegate:1.303.18-raw can be pulled ...

[dynakube.imagepull] ✓ ActiveGate image jpg94247.live.dynatrace.com/linux/activegate:1.303.18-raw can be successfully pulled

[dynakube.proxy] --- Analyzing proxy settings ...

[dynakube.proxy] ✓ No proxy settings found.

Re: MountVolume.SetUp failed for volume "oneagent-bin"

Peter_Youssef — Wed, 27 Nov 2024 19:28:12 GMT

Hi @kevin_ortiz

First of all you have to determine the current K8s deployment, is it the accurate method as per Dynatrace best practices and the actual setup or Not:

PFA Dynatrace related resources for detailed level of troubleshooting:

Entry Point to K8s:

The recommended approach:

https://docs.dynatrace.com/docs/ingest-from/setup-on-k8s/installation/cloud-native-fullstack

Simply:

If the CSI Driver has been installed with issues, you can uninstall and re-install it again as per the attached resources, it's easily configured on K8s.

Hoping it helps.

KR,

Peter

Re: MountVolume.SetUp failed for volume "oneagent-bin"

Peter_Youssef — Wed, 27 Nov 2024 19:42:48 GMT

Hello @kevin_ortiz

It's recommended to keep the monitoring components "Cluster Nodes, OneAgents, AGs, Operator" up to date.
Ensuring the target technology is supported by Dynatrace and updated.
Feel free to review the troubleshooting guide: https://docs.dynatrace.com/docs/ingest-from/setup-on-k8s/installation/troubleshooting/monitoring-troubleshooting
In such cases it's better to simulate the case entirely on development environment, uninstall the Operator and related components, remove all related directories from K8s && conduct a clean K8s integration it will succeed.

Regards,

Peter

Re: MountVolume.SetUp failed for volume "oneagent-bin"

mdruckhammer — Fri, 14 Feb 2025 00:12:24 GMT

I'm not sure if this is your issue, but we also had this error when we switched from cloud-native full stack to application monitoring. The version we had specified for cloud-native was in the format <major>.<minor>.<release> but application monitoring was expecting <major>.<minor>.<release>.<timestamp>.