topic Re: Can't see docker in saas environtment when Install dynatrace oneagent as docker container in Container platforms

Can't see docker in saas environtment when Install dynatrace oneagent as docker container

m_nasrudin — Mon, 10 Aug 2020 09:29:46 GMT

Hi,

I have tested installing a local docker on my linux virtuabox (CentOS 7) and installing dynatrace oneagent as docker container like in this documentation https://www.dynatrace.com/support/help/technology-support/cloud-platforms/other-platforms/docker/installation-and-operation/deploy-dynatrace-oneagent-as-docker-container/#expand-1182generate-an-environment-id-and-a-paas-token , but I can't see any dashboard on Docker menu.

I got this error form oneagent docker container :

09:07:42 Error: Dynatrace OneAgent is running, please stop it before starting the container.

09:07:42 Error: Initialization procedure failed

09:07:42 Error: ----- Begin container init log -----

2020-08-10 09:07:42 UTC [ERROR] Dynatrace OneAgent is running, please stop it before starting the container.

2020-08-10 09:07:42 UTC [ERROR] Initialization procedure failed

09:07:42 Error: ----- End of container init log -----

09:07:43 Error: Dynatrace OneAgent is running, please stop it before starting the container.

09:07:43 Error: Initialization procedure failed

09:07:43 Error: ----- Begin container init log -----

2020-08-10 09:07:42 UTC [ERROR] Dynatrace OneAgent is running, please stop it before starting the container.

2020-08-10 09:07:42 UTC [ERROR] Initialization procedure failed

2020-08-10 09:07:42 UTC [ERROR] ----- Begin container init log -----

2020-08-10 09:07:42 UTC [ERROR] ----- End of container init log -----

2020-08-10 09:07:43 UTC [ERROR] Dynatrace OneAgent is running, please stop it before starting the container.

2020-08-10 09:07:43 UTC [ERROR] Initialization procedure failed

09:07:43 Error: ----- End of container init log -----

09:07:44 Error: Dynatrace OneAgent is running, please stop it before starting the container.

09:07:44 Error: Initialization procedure failed

09:07:44 Error: ----- Begin container init log -----

Can anyone tell me why this happen ? I'm not familiar with docker

Thanks

Re: Can't see docker in saas environtment when Install dynatrace oneagent as docker container

ChadTurner — Mon, 10 Aug 2020 12:10:26 GMT

I would recommend opening up a support ticket to have this addressed a bit more in depth.

Re: Can't see docker in saas environtment when Install dynatrace oneagent as docker container

Tomasz_Gajger — Mon, 10 Aug 2020 12:19:30 GMT

Hi Muhammad,

judging by the error message you're encountering: "09:07:43 Error: Dynatrace OneAgent is running, please stop it before starting the container.", I'd expect the problem to be caused by OneAgent already being installed on the host in question.

Please uninstall the agent and then retry deploying it as a Docker container.

Regards,

Tomasz

Re: Can't see docker in saas environtment when Install dynatrace oneagent as docker container

m_nasrudin — Mon, 10 Aug 2020 13:40:30 GMT

Hi Tomasz,

Thank you for you answer, I tried to uninstall the OneAgent, and retry deploying OneAgent as a docker container, but still can't see information about docker host on my saas environment.

This is logs from container

09:57:19 Started agent deployment as a container, PID 29168.

09:57:19 Downloading agent to /tmp/Dynatrace-OneAgent-Linux.sh via https://kdp79277.live.dynatrace.com/api/v1/deployment/installer/agent/unix/default/latest?arch=<arch>

Does it any missconfiguration ?

Thanks,

Re: Can't see docker in saas environtment when Install dynatrace oneagent as docker container

chris_dipesa — Thu, 05 Nov 2020 14:48:21 GMT

Hi,

Any resolution on this? If so please explain. We are encountering the same issue. Thanks - Chris

Re: Can't see docker in saas environtment when Install dynatrace oneagent as docker container

Sujit — Wed, 15 Jun 2022 05:30:57 GMT

@m_nasrudin Did you find the solution?