topic Re: Error: Agent installer signature verification failed, openssl cms returned: 1 in Container platforms

Error: Agent installer signature verification failed, openssl cms returned: 1

MAkimov — Thu, 24 Sep 2020 14:23:57 GMT

Hello

We tried deploy oneAgent to OpenShift

After oneAget start we have error:

oc logs -f pod/oneagent-26rd7
13:17:49 Started agent deployment as a container, PID 1360652.
13:17:50 Downloading agent to /tmp/Dynatrace-OneAgent-Linux.sh via https:/***/e/*******/api/v1/deployment/installer/agent/unix/default/latest?Api-Token=***&arch=x86&flavor=default
13:17:52 Download complete
13:17:53 Downloaded version: 1.197.134.20200723-143315
13:17:53 Verifying agent installer signature
13:17:57 Error: Agent installer signature verification failed, openssl cms returned: 1

Any advice about it ?

Re: Error: Agent installer signature verification failed, openssl cms returned: 1

janusz_dabrowsk — Thu, 24 Sep 2020 14:41:52 GMT

I Mikhail,

Do you have any proxy in your environment?

Can you check this link.
https://www.dynatrace.com/support/help/technology-support/cloud-platforms/kubernetes/other-deployments-and-configurations/oneagent-in-air-gapped-kubernetes-environment/

If positive, you need to add certificate of the proxy server to Dynatrace Managed server so the operator and the oneagent can use it to download the oneagent as described here

https://www.dynatrace.com/support/help/shortlink/air-gapped-kubernetes#configure-oneagent-installer-script-in-the-custom-resource-file

Janusz