topic Re: Dynatrace custom app call to external website in Developer Q&A Forum

Dynatrace custom app call to external website

calfano — Mon, 11 Nov 2024 21:35:29 GMT

Hello Devs, running into this issue:

I've tried many different configurations even disabling ssl checks with no progress. This is just an http call to another endpoint. We do this all the time with edge connect but when running an app locally I'm having a hard time.

Any help is appreciated!

Re: Dynatrace custom app call to external website

haris — Tue, 10 Dec 2024 13:59:54 GMT

Hi calfano,

do you have any firewall or CA certificate in place?

Re: Dynatrace custom app call to external website

calfano — Tue, 10 Dec 2024 14:03:44 GMT

I'm inside of a firewall and I've supplied the CA certificates with the NODE_EXTRA_CA_CERTS env variable

Re: Dynatrace custom app call to external website

Sabriina — Thu, 04 Dec 2025 10:10:06 GMT

Hi @calfano do you have any update about your issue please? I have the same problem when I tried to do some api call in my appengine application.

Re: Dynatrace custom app call to external website

haris — Thu, 04 Dec 2025 11:08:53 GMT

Hi Sabriina,
could you please share your issue in detail here or open a new question with all the details you have, if it differs from what calfano reported. We can help as soon as you share this information with us.

Best regards, Haris

Re: Dynatrace custom app call to external website

dani_coll — Thu, 04 Dec 2025 11:41:51 GMT

Hi calfano!

Where are you fetching that external data from?
We don't allow by default unauthorized https connections as they might imply a security risk. We do recommend accessing external sources from an app function to bypass that rule, if you are fetching directly from the app you could move the request into an app function

More info here: https://developer.dynatrace.com/develop/app-functions/