https://community.dynatrace.com/t5/Log-Analytics/Logs-Not-Captured-After-Enabling-OneAgent-for-NET-Trace-Span/m-p/280597#M1387 <P>Hi Teams ,</P> <P>one critical condition we are facing after enabling the the logs for .NET application and also taking restart of process also we are not able to capture generated business logs for the application .</P> <P>This issue has been identified as a key concern for our client, and we understand the criticality of resolving it promptly. We would greatly appreciate your assistance in investigating the root cause and providing guidance on how we can resolve the problem.</P> Wed, 17 Dec 2025 14:04:09 GMT prangya 2025-12-17T14:04:09Z https://community.dynatrace.com/t5/Log-Analytics/Logs-Not-Captured-After-Enabling-OneAgent-for-NET-Trace-Span/m-p/280597#M1387 <P>Hi Teams ,</P> <P>one critical condition we are facing after enabling the the logs for .NET application and also taking restart of process also we are not able to capture generated business logs for the application .</P> <P>This issue has been identified as a key concern for our client, and we understand the criticality of resolving it promptly. We would greatly appreciate your assistance in investigating the root cause and providing guidance on how we can resolve the problem.</P> Wed, 17 Dec 2025 14:04:09 GMT https://community.dynatrace.com/t5/Log-Analytics/Logs-Not-Captured-After-Enabling-OneAgent-for-NET-Trace-Span/m-p/280597#M1387 prangya 2025-12-17T14:04:09Z https://community.dynatrace.com/t5/Log-Analytics/Logs-Not-Captured-After-Enabling-OneAgent-for-NET-Trace-Span/m-p/280657#M1388 <P>Hi,</P><P>Were processes restarted?</P><P>Best regards</P> Thu, 03 Jul 2025 07:21:33 GMT https://community.dynatrace.com/t5/Log-Analytics/Logs-Not-Captured-After-Enabling-OneAgent-for-NET-Trace-Span/m-p/280657#M1388 AntonPineiro 2025-07-03T07:21:33Z https://community.dynatrace.com/t5/Log-Analytics/Logs-Not-Captured-After-Enabling-OneAgent-for-NET-Trace-Span/m-p/280665#M1389 <P>Yes the process is already restarted. For your reference i have attached the screenshot also.</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2025-07-03 131209.jpg" style="width: 999px;"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/28791i46BBBCF2287BBE5E/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2025-07-03 131209.jpg" alt="Screenshot 2025-07-03 131209.jpg" /></span></P> Thu, 03 Jul 2025 07:41:07 GMT https://community.dynatrace.com/t5/Log-Analytics/Logs-Not-Captured-After-Enabling-OneAgent-for-NET-Trace-Span/m-p/280665#M1389 prangya 2025-07-03T07:41:07Z https://community.dynatrace.com/t5/Log-Analytics/Logs-Not-Captured-After-Enabling-OneAgent-for-NET-Trace-Span/m-p/280673#M1390 <P>Hi,</P><P>And have you created ingestion rules? It means, can you see processes logs?</P><P>Best regards</P> Thu, 03 Jul 2025 08:44:34 GMT https://community.dynatrace.com/t5/Log-Analytics/Logs-Not-Captured-After-Enabling-OneAgent-for-NET-Trace-Span/m-p/280673#M1390 AntonPineiro 2025-07-03T08:44:34Z https://community.dynatrace.com/t5/Log-Analytics/Logs-Not-Captured-After-Enabling-OneAgent-for-NET-Trace-Span/m-p/280681#M1391 <P>yes the predefined ingested rules are previously enabled there. i have shared the screenshot of that.<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Screenshot 2025-07-03 160030.jpg" style="width: 999px;"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/28792iC31C4EB7AD7E7878/image-size/large?v=v2&amp;px=999" role="button" title="Screenshot 2025-07-03 160030.jpg" alt="Screenshot 2025-07-03 160030.jpg" /></span></P><P>I am not able to see process logs for the particular ams application traces.</P> Thu, 03 Jul 2025 10:32:49 GMT https://community.dynatrace.com/t5/Log-Analytics/Logs-Not-Captured-After-Enabling-OneAgent-for-NET-Trace-Span/m-p/280681#M1391 prangya 2025-07-03T10:32:49Z https://community.dynatrace.com/t5/Log-Analytics/Logs-Not-Captured-After-Enabling-OneAgent-for-NET-Trace-Span/m-p/280693#M1392 <P>Hi,</P><P>I would raise a support ticket about it.</P><P>Best regards</P> Thu, 03 Jul 2025 11:49:41 GMT https://community.dynatrace.com/t5/Log-Analytics/Logs-Not-Captured-After-Enabling-OneAgent-for-NET-Trace-Span/m-p/280693#M1392 AntonPineiro 2025-07-03T11:49:41Z https://community.dynatrace.com/t5/Log-Analytics/Logs-Not-Captured-After-Enabling-OneAgent-for-NET-Trace-Span/m-p/280699#M1393 <P>Thank you. It would be greatly appreciated if you could provide a solution at the earliest, as this is a high-priority concern for the client.</P> Thu, 03 Jul 2025 12:30:59 GMT https://community.dynatrace.com/t5/Log-Analytics/Logs-Not-Captured-After-Enabling-OneAgent-for-NET-Trace-Span/m-p/280699#M1393 prangya 2025-07-03T12:30:59Z