topic Re: Why is Oneagent with service disabled still writing logs to /var/log/dynatrace/oneagent/process? in Log Analytics

Why is Oneagent with service disabled still writing logs to /var/log/dynatrace/oneagent/process?

nunosousa — Thu, 29 Sep 2022 12:43:46 GMT

Dears,

I have Oneagent with the service disabled on a Linux server but it has logs that continue to be written in /var/log/dynatrace/oneagent/process and a file in a day is close to 500MB, it creates files with the name ruxitagentproc<date> .log.

Could you help to understand why there are still logs even with Oneagent turned off?

Re: Why is Oneagent with service disabled still writing logs to /var/log/dynatrace/oneagent/process?

rgarzon1 — Fri, 30 Sep 2022 18:03:04 GMT

Hi nunosousa

as far i know, when you disable the agent from the UI, the agent enters a state of hearbeat mode, waiting to be enable wherever it comes.

this does not mean that the agent is stoped or turning off. Start/Stop Agent linux

when the agent its on heartbeat mode, the agent still takes care of knowing what is running inside the server and waiting to be reactivated, that's why the logs, as far as I know.

Regards

Re: Why is Oneagent with service disabled still writing logs to /var/log/dynatrace/oneagent/process?

willnix — Thu, 27 Apr 2023 19:47:26 GMT

How do you stop the heartbeat?

Re: Why is Oneagent with service disabled still writing logs to /var/log/dynatrace/oneagent/process?

AntonPineiro — Thu, 27 Apr 2023 22:20:58 GMT

Hi,

Is OneAgent service stopped from SO perspective? If not, you can try to stop it following link provided by @rgarzon1.

Best regards

Re: Why is Oneagent with service disabled still writing logs to /var/log/dynatrace/oneagent/process?

SachinJindal — Fri, 20 Oct 2023 11:23:03 GMT

is this issue resolved? i have encountered into the same situation.....