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    <title>article Dynatrace ActiveGate - Reaching ActiveGates through private DNS instead Azure's public DNS in Troubleshooting</title>
    <link>https://community.dynatrace.com/t5/Troubleshooting/Dynatrace-ActiveGate-Reaching-ActiveGates-through-private-DNS/ta-p/213942</link>
    <description>&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;U&gt;Configuration change for reaching ActiveGates through private DNS instead Azure's public DNS.&lt;/U&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you have created VMs in Microsoft Cloud Services such as azure and have got a public DNS name which is not resolvable from other private/virtual networks and have provided a private DNS name to the virtual machines. It might be difficult to reach the ActiveGates, if Oneagents are installed in other local virtual networks.&lt;/P&gt;
&lt;P&gt;&lt;A href="https://learn.microsoft.com/en-us/azure/virtual-network/virtual-networks-name-resolution-for-vms-and-role-instances?tabs=redhat" target="_self"&gt;https://learn.microsoft.com/en-us/azure/virtual-network/virtual-networks-name-resolution-for-vms-and-role-instances?tabs=redhat&lt;/A&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you want Oneagents to try the private DNS names instead of azure's public (which might not be reachable from other virtual networks), you would require to do a change in the custom.properties file. This works exactly like the configuration of the load balancer for ActiveGates.&lt;/P&gt;
&lt;P&gt;Configure the&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;CODE&gt;dnsEntryPoint&lt;/CODE&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;parameter in the&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;CODE&gt;[connectivity]&lt;/CODE&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;section using the following format:&lt;/P&gt;
&lt;P&gt;&lt;CODE&gt;dnsEntryPoint = https://&amp;lt;DOMAIN&amp;gt;:&amp;lt;PORT&amp;gt;&lt;/CODE&gt;&lt;/P&gt;
&lt;P&gt;where&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;CODE&gt;&amp;lt;PORT&amp;gt;&lt;/CODE&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;is optional and defaults to&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;CODE&gt;443&lt;/CODE&gt;. For example for the ActiveGate:&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;LI-CODE lang="markup"&gt;[connectivity]
dnsEntryPoint = https://FQDN:9999 (FQDN = private/local Fully Qualified Domain Name)&lt;/LI-CODE&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Please stop the ActiveGate before doing any changes in the custom.properties file and restart the ActiveGate post configuration.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
    <pubDate>Mon, 05 Jun 2023 06:53:04 GMT</pubDate>
    <dc:creator>nadeem_m</dc:creator>
    <dc:date>2023-06-05T06:53:04Z</dc:date>
    <item>
      <title>Dynatrace ActiveGate - Reaching ActiveGates through private DNS instead Azure's public DNS</title>
      <link>https://community.dynatrace.com/t5/Troubleshooting/Dynatrace-ActiveGate-Reaching-ActiveGates-through-private-DNS/ta-p/213942</link>
      <description>&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&lt;U&gt;Configuration change for reaching ActiveGates through private DNS instead Azure's public DNS.&lt;/U&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you have created VMs in Microsoft Cloud Services such as azure and have got a public DNS name which is not resolvable from other private/virtual networks and have provided a private DNS name to the virtual machines. It might be difficult to reach the ActiveGates, if Oneagents are installed in other local virtual networks.&lt;/P&gt;
&lt;P&gt;&lt;A href="https://learn.microsoft.com/en-us/azure/virtual-network/virtual-networks-name-resolution-for-vms-and-role-instances?tabs=redhat" target="_self"&gt;https://learn.microsoft.com/en-us/azure/virtual-network/virtual-networks-name-resolution-for-vms-and-role-instances?tabs=redhat&lt;/A&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;If you want Oneagents to try the private DNS names instead of azure's public (which might not be reachable from other virtual networks), you would require to do a change in the custom.properties file. This works exactly like the configuration of the load balancer for ActiveGates.&lt;/P&gt;
&lt;P&gt;Configure the&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;CODE&gt;dnsEntryPoint&lt;/CODE&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;parameter in the&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;CODE&gt;[connectivity]&lt;/CODE&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;section using the following format:&lt;/P&gt;
&lt;P&gt;&lt;CODE&gt;dnsEntryPoint = https://&amp;lt;DOMAIN&amp;gt;:&amp;lt;PORT&amp;gt;&lt;/CODE&gt;&lt;/P&gt;
&lt;P&gt;where&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;CODE&gt;&amp;lt;PORT&amp;gt;&lt;/CODE&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;is optional and defaults to&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;CODE&gt;443&lt;/CODE&gt;. For example for the ActiveGate:&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;LI-CODE lang="markup"&gt;[connectivity]
dnsEntryPoint = https://FQDN:9999 (FQDN = private/local Fully Qualified Domain Name)&lt;/LI-CODE&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;Please stop the ActiveGate before doing any changes in the custom.properties file and restart the ActiveGate post configuration.&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;
&lt;P&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Mon, 05 Jun 2023 06:53:04 GMT</pubDate>
      <guid>https://community.dynatrace.com/t5/Troubleshooting/Dynatrace-ActiveGate-Reaching-ActiveGates-through-private-DNS/ta-p/213942</guid>
      <dc:creator>nadeem_m</dc:creator>
      <dc:date>2023-06-05T06:53:04Z</dc:date>
    </item>
    <item>
      <title>Re: Dynatrace ActiveGate - Reaching ActiveGates through private DNS instead Azure's public DNS</title>
      <link>https://community.dynatrace.com/t5/Troubleshooting/Dynatrace-ActiveGate-Reaching-ActiveGates-through-private-DNS/tac-p/214506#M251</link>
      <description>&lt;P&gt;Thank you for Sharing this&amp;nbsp;&lt;a href="https://community.dynatrace.com/t5/user/viewprofilepage/user-id/47494"&gt;@nadeem_m&lt;/a&gt;&amp;nbsp;&lt;/P&gt;</description>
      <pubDate>Thu, 08 Jun 2023 18:52:32 GMT</pubDate>
      <guid>https://community.dynatrace.com/t5/Troubleshooting/Dynatrace-ActiveGate-Reaching-ActiveGates-through-private-DNS/tac-p/214506#M251</guid>
      <dc:creator>ChadTurner</dc:creator>
      <dc:date>2023-06-08T18:52:32Z</dc:date>
    </item>
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