https://community.dynatrace.com/t5/Troubleshooting/Why-does-Jira-ticket-creation-fail-for-Jira-for-Workflows/ta-p/229498 <DIV class="lia-message-template-content-zone"> <DIV class="sc-dAlyuH hraVzo sc-bkSUFG fdYAVJ" data-testid="flex">&nbsp;</DIV> <P><SPAN>The <STRONG class="sc-bf977b27-0 hNpJEd">Create Issue</STRONG>&nbsp;workflow action requires some of the Jira fields—such as <STRONG class="sc-bf977b27-0 hNpJEd">Project</STRONG><SPAN>,&nbsp;</SPAN><STRONG class="sc-bf977b27-0 hNpJEd">Issue type</STRONG><SPAN>, and&nbsp;</SPAN><STRONG class="sc-bf977b27-0 hNpJEd">Summary</STRONG>. However, not all required fields for a Jira project are known by the workflow action, so creating a Jira issue may fail. Currently, this workflow action does not support a customized issue creation page.&nbsp;</SPAN></P> <P>What fields are required could be different from one Jira instance to another. Currently, the easiest way to find out what fields are required is to open the create issue dialog on the Jira instance for which you want to create a workflow. The available input fields can change based on selected project and issue type. On the Jira side, you should see red asterisks for the strictly required fields.</P> <DIV class="sc-b204a6fa-4 ixBjew"> <DIV class="sc-2c9efb72-0 fEsurk" data-testid="callout"> <DIV class="sc-2c9efb72-1 jztlvn"> <DIV class="sc-2c9efb72-3 jdURRz"> <LI-SPOILER>Even with all mandatory fields provided, it is still possible for a workflow execution to fail. For example, a connection token could be expired or the result of an expression could result in invalid input.</LI-SPOILER> </DIV> </DIV> </DIV> </DIV> </DIV> Wed, 20 Dec 2023 07:55:51 GMT MonikaBalogh 2023-12-20T07:55:51Z https://community.dynatrace.com/t5/Troubleshooting/Why-does-Jira-ticket-creation-fail-for-Jira-for-Workflows/ta-p/229498 <DIV class="lia-message-template-content-zone"> <DIV class="sc-dAlyuH hraVzo sc-bkSUFG fdYAVJ" data-testid="flex">&nbsp;</DIV> <P><SPAN>The <STRONG class="sc-bf977b27-0 hNpJEd">Create Issue</STRONG>&nbsp;workflow action requires some of the Jira fields—such as <STRONG class="sc-bf977b27-0 hNpJEd">Project</STRONG><SPAN>,&nbsp;</SPAN><STRONG class="sc-bf977b27-0 hNpJEd">Issue type</STRONG><SPAN>, and&nbsp;</SPAN><STRONG class="sc-bf977b27-0 hNpJEd">Summary</STRONG>. However, not all required fields for a Jira project are known by the workflow action, so creating a Jira issue may fail. Currently, this workflow action does not support a customized issue creation page.&nbsp;</SPAN></P> <P>What fields are required could be different from one Jira instance to another. Currently, the easiest way to find out what fields are required is to open the create issue dialog on the Jira instance for which you want to create a workflow. The available input fields can change based on selected project and issue type. On the Jira side, you should see red asterisks for the strictly required fields.</P> <DIV class="sc-b204a6fa-4 ixBjew"> <DIV class="sc-2c9efb72-0 fEsurk" data-testid="callout"> <DIV class="sc-2c9efb72-1 jztlvn"> <DIV class="sc-2c9efb72-3 jdURRz"> <LI-SPOILER>Even with all mandatory fields provided, it is still possible for a workflow execution to fail. For example, a connection token could be expired or the result of an expression could result in invalid input.</LI-SPOILER> </DIV> </DIV> </DIV> </DIV> </DIV> Wed, 20 Dec 2023 07:55:51 GMT https://community.dynatrace.com/t5/Troubleshooting/Why-does-Jira-ticket-creation-fail-for-Jira-for-Workflows/ta-p/229498 MonikaBalogh 2023-12-20T07:55:51Z