Why do I get a connection error when exporting with OTLP to ActiveGate?

alexander_dt — Tue, 28 Nov 2023 19:20:00 GMT

If you encounter connection issues:

Make sure you have configured the correct URL, matching your environment.
See if you have a network security layer (for example, a firewall or a proxy) blocking connections to port 443.
Make sure you can reach the ActiveGate instance (for example, using ping).
Make sure your system's root SSL certificates are up to date, and apply OS updates if necessary.

When exporting to a local Environment ActiveGate instance, remember that this setup uses a self-signed certificate for the HTTPS endpoint by default. If you encounter SSL issues, do one of the following:

Add the certificate to your exporter's truststore.
Configure your exporter to ignore the broken certificate chain and continue with the SSL connection. This option is less secure.

article Why do I get a connection error when exporting with OTLP to ActiveGate? in Troubleshooting

Why do I get a connection error when exporting with OTLP to ActiveGate?