article CrashLoopBackOff: Downgrading OneAgent is not supported, uninstall the old version first in Troubleshooting https://community.dynatrace.com/t5/Troubleshooting/CrashLoopBackOff-Downgrading-OneAgent-is-not-supported-uninstall/ta-p/230199 <P><STRONG><SPAN class="tag">Dynatrace Operator</SPAN></STRONG></P> <P>If you get this error, the OneAgent version installed on your host is later than the version you're trying to run.</P> <P><STRONG>Solution:</STRONG> First uninstall OneAgent from the host, and then select your desired version in the Dynatrace web UI or in DynaKube. To uninstall OneAgent, connect to the host and run the <CODE>uninstall.sh</CODE> script. (The default location is <CODE>/opt/dynatrace/oneagent/agent/uninstall.sh</CODE>)</P> <DIV class="callout"> <P>For CSI driver deployments, use the following commands instead:</P> <OL> <LI>Delete the DynaKube custom resources.</LI> <LI>Delete the CSI driver manifest.</LI> <LI>Delete the <CODE>/var/lib/kubelet/plugins/csi.oneagent.dynatrace.com</CODE> directory from all Kubernetes nodes.</LI> <LI>Reapply the CSI driver and DynaKube custom resources.</LI> </OL> </DIV> Tue, 19 Dec 2023 19:49:43 GMT darynakovyrina 2023-12-19T19:49:43Z CrashLoopBackOff: Downgrading OneAgent is not supported, uninstall the old version first https://community.dynatrace.com/t5/Troubleshooting/CrashLoopBackOff-Downgrading-OneAgent-is-not-supported-uninstall/ta-p/230199 <P><STRONG><SPAN class="tag">Dynatrace Operator</SPAN></STRONG></P> <P>If you get this error, the OneAgent version installed on your host is later than the version you're trying to run.</P> <P><STRONG>Solution:</STRONG> First uninstall OneAgent from the host, and then select your desired version in the Dynatrace web UI or in DynaKube. To uninstall OneAgent, connect to the host and run the <CODE>uninstall.sh</CODE> script. (The default location is <CODE>/opt/dynatrace/oneagent/agent/uninstall.sh</CODE>)</P> <DIV class="callout"> <P>For CSI driver deployments, use the following commands instead:</P> <OL> <LI>Delete the DynaKube custom resources.</LI> <LI>Delete the CSI driver manifest.</LI> <LI>Delete the <CODE>/var/lib/kubelet/plugins/csi.oneagent.dynatrace.com</CODE> directory from all Kubernetes nodes.</LI> <LI>Reapply the CSI driver and DynaKube custom resources.</LI> </OL> </DIV> Tue, 19 Dec 2023 19:49:43 GMT https://community.dynatrace.com/t5/Troubleshooting/CrashLoopBackOff-Downgrading-OneAgent-is-not-supported-uninstall/ta-p/230199 darynakovyrina 2023-12-19T19:49:43Z