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    <title>article Web applications: Inaccurate &amp;quot;Visually complete&amp;quot; and &amp;quot;Speed index&amp;quot; metrics in Troubleshooting</title>
    <link>https://community.dynatrace.com/t5/Troubleshooting/Web-applications-Inaccurate-quot-Visually-complete-quot-and-quot/ta-p/235264</link>
    <description>&lt;DIV class="lia-message-template-content-zone"&gt;
&lt;P class="sc-gEvEer lcacrh sc-kAyceB kaaxKv sc-3b06fd1c-0 ivrEIu" data-testid="paragraph"&gt;The &lt;A href="https://docs.dynatrace.com/docs/shortlink/visually-complete-speed-index-calculations" target="_self"&gt;"Visually complete" and "Speed index" metrics&lt;/A&gt; can be inaccurate due to the following reasons.&lt;/P&gt;
&lt;DIV class="sc-6646062a-0 ivCgmd"&gt;
&lt;UL class="sc-hmdomO kABRbg"&gt;
&lt;LI class="sc-bXCLTC iYLpgJ"&gt;IFrames and Frames have their own JavaScript context, so it's not possible to access variables that are only available in another frame. DOM elements also must be available in a Frame/IFrame in which the RUM JavaScript is injected. These factors can lead to skewed metrics. Make sure you&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A class="sc-iGgWBj bKeKTL sc-68987768-0 eSCioX" title="Learn what to do in case RUM isn't working in your environment." href="https://docs.dynatrace.com/docs/shortlink/rum-verification#rum-trbl-metadata" target="_self" data-testid="link"&gt;verify JavaScript variable or DOM element capture&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;for these elements.&lt;/LI&gt;
&lt;LI class="sc-bXCLTC iYLpgJ"&gt;There may be a defined&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;CODE class="sc-gEvEer fFVnlo sc-eqUAAy bQBxQO" data-testid="code"&gt;setTimeOut&lt;/CODE&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;for XHR callbacks. Make sure you've&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A class="sc-iGgWBj bKeKTL sc-68987768-0 eSCioX" title="Understand why you need to activate specific JavaScript frameworks for XHR-action support and learn how to configure Real User Monitoring for XHR actions." href="https://docs.dynatrace.com/docs/shortlink/capture-xhr-actions" target="_self" data-testid="link"&gt;enabled support for XHR (AJAX) frameworks&lt;/A&gt;, and that the specific XHRs haven't been excluded from monitoring.&lt;/LI&gt;
&lt;LI class="sc-bXCLTC iYLpgJ"&gt;Be aware that the Visually Complete module has no possibility to determine the render time of images that have been&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A class="sc-gsFSXq dMCrLH sc-2d500c67-0 sc-68987768-1 gPHVzu bsktS" href="https://developer.mozilla.org/en-US/docs/Web/HTML/Link_types/preload" target="_blank" rel="noopener noreferrer" data-testid="external-link"&gt;preloaded&lt;/A&gt;, since the listeners it would need to register are never called in such scenarios. This makes it impossible for the module to determine anything close to a render time of such images, so it either leverages mutation or resource load time. However, both of these metrics might be earlier than the actual render time of the image, especially if that image was preloaded and the page takes a long time to load.&lt;/LI&gt;
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&lt;/DIV&gt;
&lt;/DIV&gt;</description>
    <pubDate>Thu, 25 Jan 2024 13:10:00 GMT</pubDate>
    <dc:creator>maliborskaya</dc:creator>
    <dc:date>2024-01-25T13:10:00Z</dc:date>
    <item>
      <title>Web applications: Inaccurate "Visually complete" and "Speed index" metrics</title>
      <link>https://community.dynatrace.com/t5/Troubleshooting/Web-applications-Inaccurate-quot-Visually-complete-quot-and-quot/ta-p/235264</link>
      <description>&lt;DIV class="lia-message-template-content-zone"&gt;
&lt;P class="sc-gEvEer lcacrh sc-kAyceB kaaxKv sc-3b06fd1c-0 ivrEIu" data-testid="paragraph"&gt;The &lt;A href="https://docs.dynatrace.com/docs/shortlink/visually-complete-speed-index-calculations" target="_self"&gt;"Visually complete" and "Speed index" metrics&lt;/A&gt; can be inaccurate due to the following reasons.&lt;/P&gt;
&lt;DIV class="sc-6646062a-0 ivCgmd"&gt;
&lt;UL class="sc-hmdomO kABRbg"&gt;
&lt;LI class="sc-bXCLTC iYLpgJ"&gt;IFrames and Frames have their own JavaScript context, so it's not possible to access variables that are only available in another frame. DOM elements also must be available in a Frame/IFrame in which the RUM JavaScript is injected. These factors can lead to skewed metrics. Make sure you&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A class="sc-iGgWBj bKeKTL sc-68987768-0 eSCioX" title="Learn what to do in case RUM isn't working in your environment." href="https://docs.dynatrace.com/docs/shortlink/rum-verification#rum-trbl-metadata" target="_self" data-testid="link"&gt;verify JavaScript variable or DOM element capture&lt;/A&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;for these elements.&lt;/LI&gt;
&lt;LI class="sc-bXCLTC iYLpgJ"&gt;There may be a defined&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;CODE class="sc-gEvEer fFVnlo sc-eqUAAy bQBxQO" data-testid="code"&gt;setTimeOut&lt;/CODE&gt;&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;for XHR callbacks. Make sure you've&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A class="sc-iGgWBj bKeKTL sc-68987768-0 eSCioX" title="Understand why you need to activate specific JavaScript frameworks for XHR-action support and learn how to configure Real User Monitoring for XHR actions." href="https://docs.dynatrace.com/docs/shortlink/capture-xhr-actions" target="_self" data-testid="link"&gt;enabled support for XHR (AJAX) frameworks&lt;/A&gt;, and that the specific XHRs haven't been excluded from monitoring.&lt;/LI&gt;
&lt;LI class="sc-bXCLTC iYLpgJ"&gt;Be aware that the Visually Complete module has no possibility to determine the render time of images that have been&lt;SPAN&gt;&amp;nbsp;&lt;/SPAN&gt;&lt;A class="sc-gsFSXq dMCrLH sc-2d500c67-0 sc-68987768-1 gPHVzu bsktS" href="https://developer.mozilla.org/en-US/docs/Web/HTML/Link_types/preload" target="_blank" rel="noopener noreferrer" data-testid="external-link"&gt;preloaded&lt;/A&gt;, since the listeners it would need to register are never called in such scenarios. This makes it impossible for the module to determine anything close to a render time of such images, so it either leverages mutation or resource load time. However, both of these metrics might be earlier than the actual render time of the image, especially if that image was preloaded and the page takes a long time to load.&lt;/LI&gt;
&lt;/UL&gt;
&lt;/DIV&gt;
&lt;/DIV&gt;</description>
      <pubDate>Thu, 25 Jan 2024 13:10:00 GMT</pubDate>
      <guid>https://community.dynatrace.com/t5/Troubleshooting/Web-applications-Inaccurate-quot-Visually-complete-quot-and-quot/ta-p/235264</guid>
      <dc:creator>maliborskaya</dc:creator>
      <dc:date>2024-01-25T13:10:00Z</dc:date>
    </item>
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