How to get a OTP from an API and use it in a Browser Monitor

HannahM — Wed, 14 Jan 2026 09:50:39 GMT

Summary: Many applications now require an OTP for authentication. The following steps and snippet can be used to get the OTP from an API and populate it in a page.

How to get an OTP from an API and use it in a Browser Monitor

1. Create synthetic monitor events up to the point where the one-time password (OTP) is needed.

Navigate to the URL.
login with credentials
The OTP page appears.
Open a page on the same domain as the API URL in a new tab if the original navigation and API domains are different. This step is only necessary if you see a CORS error when making the fetch in the next event.

2. Add a JavaScript event, using Add synthetic event, to fetch the OTP value and save the value. Something like the below, which stores the value in a variable called token.

api.startAsyncSyntheticEvent();
fetch('<yoururl>', {
    method: 'POST',
    headers: {
        'content-type': 'application/json',
        'Access-Control-Allow-Origin': '*',
        'Access-Control-Allow-Headers': 'X-Requested-With'
    }
}).then(function(response) {
        if (!response.ok) {
            throw Error(response.status + ":" + response.statusText);
        }
        return response;
   }).then(response => response.text()).then(text => {
        try {
            api.info('Resp length:  ' + text.length);
            if (text.indexOf('code') >= 0) {
                <your code to retrieve token>
                api.setValue("token", token);
                api.finish();
            } else {
                api.fail("Invalid Response");
            }
        } catch (err) {
            api.fail("Failed to Execute");
        }
   }).catch(function(error) {
        api.fail(error); 
   });

3. Add a second JavaScript event to pass the value to the OTP generation page

var pin = api.getValue("token");
document.querySelector("#PIN").value = pin;

4. Complete any other steps needed.

What's Next

If these steps don't help, then open a chat and provide the following:

a link to affected monitor
the troubleshooting steps you have already completed
a link to this article

What to read next:

Dynatrace Synthetic app

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How to get a OTP from an API and use it in a Browser Monitor

How to get an OTP from an API and use it in a Browser Monitor

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