article How to check the IP used for a Browser Monitor execution in Troubleshooting https://community.dynatrace.com/t5/Troubleshooting/How-to-check-the-IP-used-for-a-Browser-Monitor-execution/ta-p/246418 <H2 id="toc-hId-1646435014">Summary</H2> <DIV> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">When troubleshooting <STRONG>intermittent Dynatrace Browser Monitor failures</STRONG>, it’s often important to know <STRONG>which IP address was used for a specific execution</STRONG>.<BR />This information is especially useful when investigating <STRONG>firewall blocks, proxy restrictions, or network allowlisting issues</STRONG>.</DIV> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">This article explains how to identify the <STRONG>source IP address</STRONG> used during a Browser Monitor execution.</DIV> </DIV> <P>&nbsp;</P> <P><LI-TOC indent="15" liststyle="disc" maxheadinglevel="3"></LI-TOC></P> <DIV class="lia-message-template-content-zone"> <DIV> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">&nbsp;</DIV> <H2 class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol"><SPAN>How to check the IP Address used for a Browser Monitor execution</SPAN></H2> </DIV> <H3>Step 1: Identify the Browser Monitor execution</H3> <OL> <LI>Open the <A href="https://docs.dynatrace.com/docs/platform-modules/digital-experience/synthetic-monitoring/analysis-and-alerting/synthetic-details-for-browser-monitors" target="_self">Browser Monitor details</A>&nbsp;page&nbsp;</LI> <LI>Select <STRONG>Analyze executions</STRONG></LI> <LI>Make a note of: <UL> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">The <STRONG>Browser Monitor name</STRONG></LI> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">The <STRONG>execution time</STRONG> you want to investigate <DIV> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">These details are required to locate the corresponding user session.</DIV> </DIV> <BR /><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HannahM_0-1716474613835.png" style="width: 400px;"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/20055i666BD3D5EB4D8930/image-size/medium?v=v2&amp;px=400" role="button" title="HannahM_0-1716474613835.png" alt="HannahM_0-1716474613835.png" /></span> <P>&nbsp;</P> </LI> </UL> </LI> </OL> <H3>Step 2: Locate the matching user session</H3> <OL> <LI>Navigate to <A href="https://docs.dynatrace.com/docs/platform-modules/digital-experience/session-segmentation/new-user-sessions" target="_self">Session Segmentation</A></LI> <LI>Filter by the <STRONG>Browser Monitor name</STRONG>.</LI> <LI>Select the <STRONG>user session</STRONG> that matches the execution time you identified earlier.<SPAN><SPAN><SPAN><BR /><BR />&nbsp;</SPAN></SPAN></SPAN><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HannahM_2-1716475715795.png" style="width: 400px;"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/20058i0EDCA5BE1073A469/image-size/medium?v=v2&amp;px=400" role="button" title="HannahM_2-1716475715795.png" alt="HannahM_2-1716475715795.png" /></span></LI> </OL> <P>&nbsp;</P> <H3><SPAN>Step 3: Check the IP address in Session details</SPAN></H3> <DIV> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">On the <STRONG>Session details</STRONG> screen, you can see the <STRONG>IP address</STRONG> used for that Browser Monitor execution.</DIV> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">This is the source IP that was used when the Synthetic Browser Monitor ran.</DIV> </DIV> <P><SPAN>&nbsp;</SPAN></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="HannahM_3-1716475807603.png" style="width: 400px;"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/20059i9ECA34B905E18192/image-size/medium?v=v2&amp;px=400" role="button" title="HannahM_3-1716475807603.png" alt="HannahM_3-1716475807603.png" /></span></P> <P>&nbsp;</P> <DIV> <H2>Important Notes</H2> <UL> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Browser Monitors run from <STRONG>Synthetic locations</STRONG>, not from the Dynatrace cluster itself.</LI> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">The IP address you see corresponds to the <STRONG>specific execution</STRONG> and <STRONG>location</STRONG> used.</LI> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">This information is useful when troubleshooting <STRONG>network‑related Browser Monitor failures</STRONG>.</LI> </UL> <P>&nbsp;</P> </DIV> <H2 id="toc-hId-1971787789">What's Next</H2> <H3>Related reading</H3> <P><span class="lia-unicode-emoji" title=":open_book:">📖</span>&nbsp;&nbsp;<A class="" href="https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Troubleshooting-Map/ta-p/250426" target="_blank" rel="noopener">Synthetic Troubleshooting Map</A></P> <P><span class="lia-unicode-emoji" title=":open_book:">📖</span>&nbsp; <A href="https://docs.dynatrace.com/docs/observe/digital-experience/session-segmentation/new-user-sessions" target="_self">User session analysis</A></P> <P><span class="lia-unicode-emoji" title=":open_book:">📖</span>&nbsp; <A href="https://docs.dynatrace.com/docs/platform-modules/digital-experience/synthetic-monitoring/analysis-and-alerting/synthetic-details-for-browser-monitors" target="_blank" rel="noopener">Browser Monitor details</A>&nbsp;&nbsp;</P> </DIV> Wed, 29 Apr 2026 12:31:02 GMT HannahM 2026-04-29T12:31:02Z How to check the IP used for a Browser Monitor execution https://community.dynatrace.com/t5/Troubleshooting/How-to-check-the-IP-used-for-a-Browser-Monitor-execution/ta-p/246418 <P><LI-TOC indent="15" liststyle="disc" maxheadinglevel="2"></LI-TOC></P> <DIV class="lia-message-template-content-zone"> <P>*<EM>Use a table of contents for longer articles.&nbsp;</EM></P> <H1>Summary</H1> <P><EM>*This is a mandatory section.</EM></P> <P><EM>Short description of which part of the Dynatrace platform the article refers to and what kind of problem it will help resolve / task it will describe.</EM></P> <P>&nbsp;</P> <H1>Problem</H1> <P><EM>*This is a mandatory section.</EM></P> <P><EM>Provide a precise description of the problem / task to be described.</EM></P> <P>&nbsp;</P> <H1>Troubleshooting steps</H1> <P><EM>*This section can be omitted.</EM></P> <P>&nbsp;</P> <H1>Resolution</H1> <P><EM>*This section can be omitted for ticket‑creation articles.</EM></P> <H1>What's next</H1> <P><EM>*This is a mandatory section.</EM></P> </DIV> Wed, 29 Apr 2026 12:31:02 GMT https://community.dynatrace.com/t5/Troubleshooting/How-to-check-the-IP-used-for-a-Browser-Monitor-execution/ta-p/246418 HannahM 2026-04-29T12:31:02Z