https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Troubleshooting-Map/ta-p/250426 <DIV> <H2>Summary</H2> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">The <STRONG>Synthetic Troubleshooting Map</STRONG> is a centralized guide for diagnosing and resolving common issues in <STRONG>Dynatrace Synthetic Monitoring</STRONG>.<BR />It brings together troubleshooting articles, how‑to guides, and reference material for:</DIV> <UL> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf"><STRONG>Browser Monitors</STRONG></LI> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf"><STRONG>HTTP Monitors</STRONG></LI> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf"><STRONG>Network Availability Monitors (NAM)</STRONG></LI> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf"><STRONG>Synthetic locations</STRONG>, including private Synthetic locations</LI> </UL> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">Use this map to quickly navigate to the most relevant troubleshooting content based on the type of Synthetic monitor or issue you’re investigating.</DIV> </DIV> <P>&nbsp;</P> <P><LI-TOC indent="15" liststyle="disc" maxheadinglevel="3"></LI-TOC></P> <H2>&nbsp;</H2> <H2>Getting Started with Synthetic Monitoring</H2> <DIV>If you’re new to Synthetic Monitoring, start here to understand core concepts and setup steps.</DIV> <UL> <LI><A href="https://docs.dynatrace.com/docs/platform-modules/digital-experience/synthetic-monitoring" target="_self">Synthetic Monitoring documentation index page</A></LI> <LI class="sc-cffdf397-1 ewskAG"><A class="focusRing_focusRingCSS__1hz5gh3 Link_linkCSS__1oppa0d0 sc-8d216870-0 blGczQ" title="Learn how to set up an HTTP monitor to check the performance and availability of your site." href="https://docs.dynatrace.com/docs/platform-modules/digital-experience/synthetic-monitoring/http-monitors/create-an-http-monitor" target="_blank" rel="noopener">Create an HTTP monitor</A></LI> <LI class="sc-cffdf397-1 ewskAG"><A class="focusRing_focusRingCSS__1hz5gh3 Link_linkCSS__1oppa0d0 sc-8d216870-0 blGczQ" title="Learn how to set up a single-URL browser monitor to check the availability of your site." href="https://docs.dynatrace.com/docs/platform-modules/digital-experience/synthetic-monitoring/browser-monitors/create-a-single-url-browser-monitor" target="_blank" rel="noopener">Create a single-URL browser monitor</A></LI> <LI class="sc-cffdf397-1 ewskAG"><A class="focusRing_focusRingCSS__1hz5gh3 Link_linkCSS__1oppa0d0 sc-8d216870-0 blGczQ" title="Learn how to record a browser clickpath to monitor the availability and performance of your application." href="https://docs.dynatrace.com/docs/platform-modules/digital-experience/synthetic-monitoring/browser-monitors/record-a-browser-clickpath" target="_blank" rel="noopener">Record a browser clickpath</A></LI> <LI class="sc-cffdf397-1 ewskAG">Create a NAM Monitor <A href="https://docs.dynatrace.com/docs/observe/digital-experience/synthetic-monitoring/network-availability-monitors/create-a-nam-monitor" target="_self">SaaS</A>&nbsp; <A href="https://docs.dynatrace.com/managed/observe/network-availability-monitors/create-nam-managed" target="_self">Managed</A></LI> <LI class="sc-cffdf397-1 ewskAG"><A class="focusRing_focusRingCSS__1hz5gh3 Link_linkCSS__1oppa0d0 sc-8d216870-0 blGczQ" title="Learn how to create a private location for synthetic monitoring." href="https://docs.dynatrace.com/docs/platform-modules/digital-experience/synthetic-monitoring/private-synthetic-locations/create-a-private-synthetic-location" target="_blank" rel="noopener">Create a private Synthetic location</A></LI> <LI class="sc-cffdf397-1 ewskAG"><A href="https://community.dynatrace.com/t5/forums/filteredbylabelpage/board-id/videos/label-name/synthetic%20monitoring" target="_self"><SPAN><span class="lia-unicode-emoji" title=":movie_camera:">🎥</span>&nbsp;Getting Started Videos</SPAN></A></LI> <LI class="sc-cffdf397-1 ewskAG"><A class="focusRing_focusRingCSS__1hz5gh3 Link_linkCSS__1oppa0d0 sc-8d216870-0 blGczQ" title="Deploy and manage containerized, auto-scalable private Synthetic locations on Kubernetes/RedHat OpenShift." href="https://docs.dynatrace.com/docs/platform-modules/digital-experience/synthetic-monitoring/private-synthetic-locations/containerized-locations" target="_blank" rel="noopener">Containerized, auto-scalable private Synthetic locations on Kubernetes</A></LI> <LI class="sc-cffdf397-1 ewskAG"><A href="https://community.dynatrace.com/t5/Troubleshooting/List-of-Terminology-for-Synthetic-Monitoring/ta-p/199071" target="_self"><SPAN>List of Terminology for Synthetic Monitoring</SPAN></A></LI> </UL> <DIV>These resources provide the foundation needed before diving into troubleshooting scenarios</DIV> <P>&nbsp;</P> <H2>General Troubleshooting</H2> <UL> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Firewall-Constraints-and-allowlisting-for-Synthetic-Monitoring/ta-p/213876" target="_blank" rel="noopener">Firewall Constraints and allowlisting for Synthetic Monitoring</A>&nbsp;includes no data shown</LI> <LI> <P><A title="Incorrect value returned for Synthetic Monitors isEnabled property" href="https://community.dynatrace.com/t5/Troubleshooting/Incorrect-value-returned-for-Synthetic-Monitors-isEnabled/ta-p/276939" target="_blank" rel="noopener">Incorrect value returned for Synthetic Monitors isEnabled property</A></P> </LI> </UL> <H3>Browser Monitor Troubleshooting</H3> <DIV>Use this section when troubleshooting <STRONG>Synthetic Browser Monitors</STRONG>, including clickpaths and single‑URL tests.</DIV> <UL> <LI><A title="Synthetic Browser Monitor Error Codes" href="https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Browser-Monitor-Error-Codes/ta-p/198177" target="_blank" rel="noopener">Synthetic Browser Monitor Error Codes</A></LI> <LI><A title="Browser monitors: Missing XHR actions for third-party iframes" href="https://community.dynatrace.com/t5/Troubleshooting/Browser-monitors-Missing-XHR-actions-for-third-party-iframes/ta-p/233024" target="_blank" rel="noopener">Browser monitors: Missing XHR actions for third-party iframes</A></LI> <LI><A title="Browser monitors: Can't see screenshots in results" href="https://community.dynatrace.com/t5/Troubleshooting/Browser-monitors-Can-t-see-screenshots-in-results/ta-p/233054" target="_blank" rel="noopener">Browser monitors: Can't see screenshots in results</A></LI> <LI><A title="Browser monitors: Issues with Content Security Policy" href="https://community.dynatrace.com/t5/Troubleshooting/Browser-monitors-Issues-with-Content-Security-Policy/ta-p/233048" target="_blank" rel="noopener">Browser monitors: Issues with Content Security Policy</A></LI> <LI><A title="Browser monitors: Unable to block specific requests (owing to limitations on the length of regular expressions)" href="https://community.dynatrace.com/t5/Troubleshooting/Browser-monitors-Unable-to-block-specific-requests-owing-to/ta-p/233025" target="_blank" rel="noopener">Browser monitors: Unable to block specific requests (owing to limitations on the length of regular expressions)</A></LI> <LI><A title="Browser monitors: 401 failures on challenge-response pages" href="https://community.dynatrace.com/t5/Troubleshooting/Browser-monitors-401-failures-on-challenge-response-pages/ta-p/233029" target="_blank" rel="noopener">Browser monitors: 401 failures on challenge-response pages</A></LI> <LI><A title="Browser monitors: window.dispatchEvent and window.addEventListener functions in application code" href="https://community.dynatrace.com/t5/Troubleshooting/Browser-monitors-window-dispatchEvent-and-window/ta-p/233027" target="_blank" rel="noopener">Browser monitors: window.dispatchEvent and window.addEventListener functions in application code</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Browser-Monitors-Automatically-assigned-applications/ta-p/265704" target="_blank" rel="noopener">Browser Monitors: Automatically assigned applications</A></LI> <LI><A title="How to check Synthetic Monitor Websocket errors in logs" href="https://community.dynatrace.com/t5/Troubleshooting/How-to-check-Synthetic-Monitor-Websocket-errors-in-logs/ta-p/211647" target="_blank" rel="noopener">How to check Synthetic Monitor Websocket errors in logs</A></LI> <LI><A title="Basic Commands for Synthetic" href="https://community.dynatrace.com/t5/Troubleshooting/Basic-Commands-for-Synthetic/ta-p/198164" target="_blank" rel="noopener">Basic Commands for Synthetic</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Recorder-Extension-blocked-in-incognito-mode-when/ta-p/255791" target="_self">Synthetic Recorder Extension blocked in incognito mode when ExtensionInstallForcelist is used</A></LI> </UL> <DIV>This section focuses on issues encountered during <STRONG>real‑browser execution</STRONG> and Chromium‑based testing.</DIV> <H3>HTTP Monitor&nbsp;Troubleshooting</H3> <DIV>This section covers troubleshooting for <STRONG>Synthetic HTTP Monitors</STRONG>, including API and endpoint testing.</DIV> <UL> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Troubleshooting-HTTP-Monitor-Error-Health-Status-Codes/ta-p/214354" target="_blank" rel="noopener">Troubleshooting HTTP Monitor Error/ Health Status Codes</A></LI> </UL> <H3>Network Availability Monitor (NAM) Troubleshooting</H3> <UL> <LI><A href="https://community.dynatrace.com/t5/Troubleshooting/Validation-errors-while-creating-NAM-monitors-via-UI-on-Managed/ta-p/267516" target="_self"><SPAN>Validation errors while creating NAM monitors via UI on Managed</SPAN></A></LI> </UL> <H3>Private Synthetic Location Troubleshooting</H3> <DIV>Issues related to <STRONG>private Synthetic locations</STRONG> and <STRONG>Synthetic ActiveGates</STRONG> are covered here.</DIV> <UL> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Missing-Synthetic-screenshots-Information-and-how-to/ta-p/222424" target="_blank" rel="noopener">Missing Synthetic screenshots. Information and how to troubleshoot...</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Useful-Synthetic-ActiveGate-logs/ta-p/214478" target="_blank" rel="noopener">Useful Synthetic ActiveGate logs</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Why-does-Chromium-show-as-failed-or-skipped-in-Deployment-Status/ta-p/239469" target="_blank" rel="noopener">Why does Chromium show as failed or skipped in Deployment Status when it is up to date?</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Why-did-the-Synthetic-Module-on-a-Synthetic-ActiveGate-fail-to/ta-p/239402" target="_blank" rel="noopener">Why did the Synthetic Module on a Synthetic ActiveGate fail to update? Showing Failed or Skipped</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Why-is-my-Synthetic-ActiveGate-shutting-down/ta-p/239408" target="_blank" rel="noopener">Why is my Synthetic ActiveGate shutting down?</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Private-Synthetic-locations-ActiveGate-installation-update/ta-p/242175" target="_blank" rel="noopener">Private Synthetic locations: ActiveGate installation/update failed because of missing dependencies</A><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Useful-Synthetic-ActiveGate-logs/ta-p/214478" target="_blank" rel="noopener"></A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Can-t-create-dir-snap-chromium-x1-Documents-error-in-vuc-browser/ta-p/238778" target="_blank" rel="noopener">Can't create dir /snap/chromium/x1/Documents error in vuc-browser.debug log</A></LI> </UL> <H2>How To Guides</H2> <DIV> <DIV>Practical, step‑by‑step instructions for configuring Synthetic monitors, written for common real‑world use cases.</DIV> </DIV> <H3>General</H3> <UL> <LI><A title="How to TAG Synthetic Monitors with the location name" href="https://community.dynatrace.com/t5/Troubleshooting/How-to-TAG-Synthetic-Monitors-with-the-location-name/ta-p/261529" target="_blank" rel="noopener">How to TAG Synthetic Monitors with the location name</A></LI> </UL> <H3>Browser Monitors</H3> <H4>General</H4> <UL> <LI><A href="https://community.dynatrace.com/t5/Troubleshooting/How-to-record-or-playback-a-Browser-Monitor-without-Incognito/ta-p/237655" target="_self"><SPAN>How to record or playback a Browser Monitor without Incognito mode</SPAN></A></LI> <LI><A title="How to check the IP used for a Browser Monitor execution" href="https://community.dynatrace.com/t5/Troubleshooting/How-to-check-the-IP-used-for-a-Browser-Monitor-execution/ta-p/246418" target="_self">How to check the IP used for a Browser Monitor execution</A></LI> <LI><A title="How can I find which ActiveGate my Browser Monitor execution ran on?" href="https://community.dynatrace.com/t5/Troubleshooting/How-can-I-find-which-ActiveGate-my-Browser-Monitor-execution-ran/ta-p/220732" target="_blank" rel="noopener">How can I find which ActiveGate my Browser Monitor execution ran on?</A></LI> <LI><A title="How to create Browser Monitor that does not ignore certificate errors" href="https://community.dynatrace.com/t5/Troubleshooting/How-to-create-Browser-Monitor-that-does-not-ignore-certificate/ta-p/220953" target="_blank" rel="noopener">How to create Browser Monitor that does not ignore certificate errors</A></LI> <LI><A title="How to interact with trusted events in a Browser Clickpath Monitor" href="https://community.dynatrace.com/t5/Troubleshooting/How-to-interact-with-trusted-events-in-a-Browser-Clickpath/ta-p/222074" target="_blank" rel="noopener">How to interact with trusted events in a Browser Clickpath Monitor</A></LI> <LI><A title="Browser Monitors: How to enable 3rd Party cookies" href="https://community.dynatrace.com/t5/Troubleshooting/Browser-Monitors-How-to-enable-3rd-Party-cookies/ta-p/274792" target="_blank" rel="noopener">Browser Monitors: How to enable 3rd Party cookies</A></LI> <LI> <P><A title="How to increase wait times of Browser Clickpath events beyond 60 seconds" href="https://community.dynatrace.com/t5/Troubleshooting/How-to-increase-wait-times-of-Browser-Clickpath-events-beyond-60/ta-p/273069" target="_blank" rel="noopener">How to increase wait times of Browser Clickpath events beyond 60 seconds</A></P> </LI> <LI><A class="c-link" href="https://community.dynatrace.com/t5/Troubleshooting/How-to-ignore-background-XHRs-in-Browser-Clickpath-monitors/ta-p/283087" target="_blank" rel="noopener noreferrer" data-stringify-link="https://community.dynatrace.com/t5/Troubleshooting/How-to-ignore-background-XHRs-in-Browser-Clickpath-monitors/ta-p/283087" data-sk="tooltip_parent">How to ignore background XHRs in Browser Clickpath monitors</A></LI> </UL> <H4>Scripting</H4> <UL> <LI><A title="How to get a OTP from an API and use it in a Browser Monitor" href="https://community.dynatrace.com/t5/Troubleshooting/How-to-get-a-OTP-from-an-API-and-use-it-in-a-Browser-Monitor/ta-p/239746" target="_blank" rel="noopener">How to get a OTP from an API and use it in a Browser Monitor</A></LI> <LI><A title="How to perform a right-click in a Browser Clickpath Synthetic Monitor" href="https://community.dynatrace.com/t5/Troubleshooting/How-to-perform-a-right-click-in-a-Browser-Clickpath-Synthetic/ta-p/233062" target="_blank" rel="noopener">How to perform a right-click in a Browser Clickpath Synthetic Monitor</A></LI> <LI><A title="How to perform a keypress in a Browser Clickpath Synthetic Monitor" href="https://community.dynatrace.com/t5/Troubleshooting/How-to-perform-a-keypress-in-a-Browser-Clickpath-Synthetic/ta-p/237412" target="_blank" rel="noopener">How to perform a keypress in a Browser Clickpath Synthetic Monitor</A></LI> <LI><A title="How to perform mouseover event on browser click path synthetic monitor." href="https://community.dynatrace.com/t5/Troubleshooting/How-to-perform-mouseover-event-on-browser-click-path-synthetic/ta-p/209305" target="_blank" rel="noopener">How to perform mouseover event on browser click path synthetic monitor.</A></LI> <LI><A title="How to perform DoubleClick event on browser click path synthetic monitor." href="https://community.dynatrace.com/t5/Troubleshooting/How-to-perform-DoubleClick-event-on-browser-click-path-synthetic/ta-p/209309" target="_blank" rel="noopener">How to perform DoubleClick event on browser click path synthetic monitor.</A></LI> <LI><A href="https://community.dynatrace.com/t5/Troubleshooting/How-to-perform-a-click-event-using-Javascript-on-browser/ta-p/244503" target="_self">How to perform a click event using Javascript on browser clickpath synthetic monitors</A></LI> <LI><A title="How to add an XPath locator in a Browser Clickpath Monitor script" href="https://community.dynatrace.com/t5/Troubleshooting/How-to-add-an-XPath-locator-in-a-Browser-Clickpath-Monitor/ta-p/214051" target="_blank" rel="noopener">How to add an XPath locator in a Browser Clickpath Monitor script</A></LI> <LI><A href="https://community.dynatrace.com/t5/Troubleshooting/How-to-tab-out-of-a-field-in-a-Browser-Clickpath-Monitor/ta-p/219191" target="_self"><SPAN>How to tab out of a field in a Browser Clickpath Monitor</SPAN></A></LI> <LI><A title="How to add conditional JavaScript code to close the intermittent popup on Browser click path monitor." href="https://community.dynatrace.com/t5/Troubleshooting/How-to-add-conditional-JavaScript-code-to-close-the-intermittent/ta-p/209319" target="_blank" rel="noopener">How to add conditional JavaScript code to close the intermittent popup on Browser click path monitor.</A></LI> <LI><A title="How to implement the File Upload action on Browser click path monitor with help of JavaScript Event(Simple Method)" href="https://community.dynatrace.com/t5/Troubleshooting/How-to-implement-the-File-Upload-action-on-Browser-click-path/ta-p/209323" target="_blank" rel="noopener">How to implement the File Upload action on Browser click path monitor with help of JavaScript Event(Simple Method)</A></LI> <LI><A title="How to implement the File Download action on Browser click path monitor with help of JavaScript Event" href="https://community.dynatrace.com/t5/Troubleshooting/How-to-implement-the-File-Download-action-on-Browser-click-path/ta-p/209325" target="_blank" rel="noopener">How to implement the File Download action on Browser click path monitor with help of JavaScript Event</A></LI> <LI><A title="How to inspect and add the shadow DOM elements into synthetic script events." href="https://community.dynatrace.com/t5/Troubleshooting/How-to-inspect-and-add-the-shadow-DOM-elements-into-synthetic/ta-p/209228" target="_blank" rel="noopener">How to inspect and add the shadow DOM elements into synthetic script events.</A></LI> <LI><A title="How to add the DOM selector on Browser click path monitors with the Dynamic iframes scenarios" href="https://community.dynatrace.com/t5/Troubleshooting/How-to-add-the-DOM-selector-on-Browser-click-path-monitors-with/ta-p/209499" target="_blank" rel="noopener">How to add the DOM selector on Browser click path monitors with the Dynamic iframes scenarios</A></LI> <LI><A title="How to perform Dynamic Date Selection with help of JavaScript Event on browser click path synthetic monitor while working with Travel Sites" href="https://community.dynatrace.com/t5/Troubleshooting/How-to-perform-Dynamic-Date-Selection-with-help-of-JavaScript/ta-p/209315" target="_blank" rel="noopener">How to perform Dynamic Date Selection with help of JavaScript Event on browser click path synthetic monitor while working with Travel Sites</A></LI> <LI><A title="Browser Monitors: how to check if an input form field on the page has a value or if it is empty" href="https://community.dynatrace.com/t5/Troubleshooting/Browser-Monitors-how-to-check-if-an-input-form-field-on-the-page/ta-p/209843" target="_blank" rel="noopener">Browser Monitors: how to check if an input form field on the page has a value or if it is empty</A></LI> <LI><A href="https://community.dynatrace.com/t5/Troubleshooting/How-to-perform-Location-dropdown-auto-complete-Address-with-help/ta-p/209241" target="_self"><SPAN>How to perform Location dropdown(auto complete Address) with help of JavaScript Event on browser click path synthetic monitor.</SPAN></A></LI> <LI><A class="c-link c-message_attachment__title_link" href="https://community.dynatrace.com/t5/Dynatrace-tips/PRO-TIP-Validating-and-checking-PDF-content-in-synthetic/m-p/194675" target="_blank" rel="noopener noreferrer" data-qa="message_attachment_title_link"><SPAN>PRO TIP - Validating and checking PDF content in synthetic</SPAN></A></LI> <LI><A title="Javascript Snippets for Browser Monitor Scripts" href="https://community.dynatrace.com/t5/Troubleshooting/Javascript-Snippets-for-Browser-Monitor-Scripts/ta-p/199070" target="_blank" rel="noopener">Javascript Snippets for Browser Monitor Scripts</A></LI> </UL> <H3>Http Monitors</H3> <H4>General</H4> <UL> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/How-can-I-find-which-ActiveGate-my-HTTP-Monitor-execution-ran-on/ta-p/236034" target="_blank" rel="noopener">How can I find which ActiveGate my HTTP Monitor execution ran on?</A><BR /><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/How-to-retrieve-HTML-Monitor-execution-details-for-executions/ta-p/287216" target="_blank" rel="noopener">How to retrieve HTML Monitor execution details for executions other than the latest successful and failed ones</A></LI> </UL> <H4>Scripting</H4> <UL> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/HTTP-Monitors-How-to-sign-a-request-for-AWS-Signature-Version-4/ta-p/219868" target="_blank" rel="noopener">HTTP Monitors: How to sign a request for AWS Signature Version 4</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Sample-Post-Execution-script-JavaScript-Code-to-retrieve-the-Set/ta-p/209465" target="_blank" rel="noopener">Sample Post Execution script JavaScript Code to retrieve the 'Set-Cookie' header on Synthetic HTTP monitors.</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/How-to-add-SOAP-request-on-synthetic-HTTP-monitor/ta-p/209311" target="_blank" rel="noopener">How to add SOAP request on synthetic HTTP monitor</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/AES-Encryption-and-Decryption-in-Synthetic-HTTP-Monitor-using/ta-p/209462" target="_blank" rel="noopener">AES Encryption and Decryption in Synthetic HTTP Monitor using Crypto JS library</A></LI> </UL> <H2>Architecture, Features, and Reference Material</H2> <DIV>For deeper understanding, this map also links to reference content covering:</DIV> <UL> <LI><A href="https://docs.dynatrace.com/docs/platform-modules/digital-experience/synthetic-monitoring/general-information/synthetic-authentication#supported-authentication-methods-in-synthetic-monitoring" target="_blank" rel="noopener">Supported authentication methods in Synthetic Monitoring</A></LI> <LI class="sc-cffdf397-1 ewskAG"><A class="focusRing_focusRingCSS__1hz5gh3 Link_linkCSS__1oppa0d0 sc-8d216870-0 blGczQ" title="Learn how to apply pre and post scripts to your requests" href="https://docs.dynatrace.com/docs/platform-modules/digital-experience/synthetic-monitoring/http-monitors/pre-and-post-scripting-for-http-monitors" target="_blank" rel="noopener">Pre- and post-execution scripts for HTTP monitors</A></LI> <LI class="sc-cffdf397-1 ewskAG"><A class="focusRing_focusRingCSS__1hz5gh3 Link_linkCSS__1oppa0d0 sc-8d216870-0 blGczQ" title="Learn about the event types created when recording a browser clickpath." href="https://docs.dynatrace.com/docs/platform-modules/digital-experience/synthetic-monitoring/browser-monitors/browser-clickpath-events" target="_blank" rel="noopener">Browser clickpath events</A></LI> <LI class="sc-cffdf397-1 ewskAG"><A class="focusRing_focusRingCSS__1hz5gh3 Link_linkCSS__1oppa0d0 sc-8d216870-0 blGczQ" title="Learn about synthetic alerting concepts and workflow." href="https://docs.dynatrace.com/docs/platform-modules/digital-experience/synthetic-monitoring/analysis-and-alerting/synthetic-alerting-overview" target="_blank" rel="noopener">Synthetic alerting overview</A></LI> <LI class="sc-cffdf397-1 ewskAG"><A href="https://community.dynatrace.com/t5/Synthetic-Monitoring/Introducing-the-new-NAM/td-p/267342" target="_blank" rel="noopener">Network Availability Monitoring (NAM)</A></LI> <LI><A href="https://docs.dynatrace.com/managed/managed-cluster/basic-concepts/managed-deployment-scenarios#scenario-2-pure-dynatrace-managed-setup" target="_blank" rel="noopener">Managed deployment scenarios</A></LI> <LI><A title="Set up a proxy for private synthetic monitoring" href="https://docs.dynatrace.com/docs/platform-modules/digital-experience/synthetic-monitoring/private-synthetic-locations/setting-up-proxy-for-private-synthetic" target="_blank" rel="noopener">Set up a proxy for private synthetic monitoring</A>&nbsp;</LI> </UL> <DIV>This section is especially relevant for Managed deployments and restricted network environments.</DIV> Wed, 29 Apr 2026 13:10:06 GMT HannahM 2026-04-29T13:10:06Z https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Troubleshooting-Map/ta-p/250426 <P><LI-TOC indent="15" liststyle="disc" maxheadinglevel="2"></LI-TOC></P> <DIV class="lia-message-template-content-zone"> <P>*<EM>Use a table of contents for longer articles.&nbsp;</EM></P> <H1>Summary</H1> <P><EM>*This is a mandatory section.</EM></P> <P><EM>Short description of which part of the Dynatrace platform the article refers to and what kind of problem it will help resolve / task it will describe.</EM></P> <P>&nbsp;</P> <H1>Problem</H1> <P><EM>*This is a mandatory section.</EM></P> <P><EM>Provide a precise description of the problem / task to be described.</EM></P> <P>&nbsp;</P> <H1>Troubleshooting steps</H1> <P><EM>*This section can be omitted.</EM></P> <P>&nbsp;</P> <H1>Resolution</H1> <P><EM>*This section can be omitted for ticket‑creation articles.</EM></P> <H1>What's next</H1> <P><EM>*This is a mandatory section.</EM></P> </DIV> Wed, 29 Apr 2026 13:10:06 GMT https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Troubleshooting-Map/ta-p/250426 HannahM 2026-04-29T13:10:06Z https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Troubleshooting-Map/tac-p/251969#M711 <P>Nice summary, bookmark it!</P> Tue, 30 Jul 2024 11:25:14 GMT https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Troubleshooting-Map/tac-p/251969#M711 AntonPineiro 2024-07-30T11:25:14Z https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Troubleshooting-Map/tac-p/251974#M713 <P>Amazing!!!</P> Tue, 30 Jul 2024 12:07:27 GMT https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Troubleshooting-Map/tac-p/251974#M713 Esam_Eid 2024-07-30T12:07:27Z https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Troubleshooting-Map/tac-p/252027#M715 <P>Excellent!!!</P> Tue, 30 Jul 2024 18:50:17 GMT https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Troubleshooting-Map/tac-p/252027#M715 AntonioSousa 2024-07-30T18:50:17Z https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Troubleshooting-Map/tac-p/252295#M721 <P>Amazing Hanna ! Wonderful !Thanks!!!</P> Thu, 01 Aug 2024 20:29:06 GMT https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Troubleshooting-Map/tac-p/252295#M721 jcorreaalvarez 2024-08-01T20:29:06Z https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Troubleshooting-Map/tac-p/257247#M742 <P>This is absolutely awesome, thank you Hanna!<span class="lia-unicode-emoji" title=":flexed_biceps:">💪</span></P> Thu, 26 Sep 2024 12:34:54 GMT https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Troubleshooting-Map/tac-p/257247#M742 AurelienGravier 2024-09-26T12:34:54Z https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Troubleshooting-Map/tac-p/257327#M743 <P>Awesome Hannah, thank you very much!</P> Fri, 27 Sep 2024 06:32:36 GMT https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Troubleshooting-Map/tac-p/257327#M743 stefanie_pachne 2024-09-27T06:32:36Z https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Troubleshooting-Map/tac-p/257848#M747 <P>Great collection! Thank you so much! I am starting to distribute it to my clients!</P> Wed, 02 Oct 2024 15:29:28 GMT https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Troubleshooting-Map/tac-p/257848#M747 Mizső 2024-10-02T15:29:28Z https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Troubleshooting-Map/tac-p/274626#M886 <P>Great and thanks as usual Hannah !&nbsp;</P> Tue, 08 Apr 2025 07:17:11 GMT https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Troubleshooting-Map/tac-p/274626#M886 uros_djukic1 2025-04-08T07:17:11Z https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Troubleshooting-Map/tac-p/290507#M1025 <P>Amazing summary! Thanks for sharing with us!</P> Fri, 28 Nov 2025 13:39:29 GMT https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Troubleshooting-Map/tac-p/290507#M1025 Rodrigo__ACE_BR 2025-11-28T13:39:29Z