https://community.dynatrace.com/t5/Troubleshooting/Kubernetes-Openshift-troubleshooting-map/ta-p/264113 <H2>Getting started</H2> <UL> <LI>Main documentation page of <A href="https://docs.dynatrace.com/docs/shortlink/kubernetes" target="_blank" rel="noopener">Set up Dynatrace on Kubernetes</A></LI> <LI><A href="https://isitobservable.io/observability/kubernetes" target="_blank" rel="noopener">Kubernetes</A> on <STRONG>Is It Observable?</STRONG></LI> </UL> <H1 id="toc-hId--1515787415">Product architecture</H1> <UL> <LI><A href="https://docs.dynatrace.com/docs/ingest-from/setup-on-k8s/how-it-works#classic" target="_blank" rel="noopener">Classic full-stack injection</A></LI> <LI><A href="https://docs.dynatrace.com/docs/shortlink/how-it-works-k8s#cloud-native" target="_blank" rel="noopener">Cloud native full-stack injection</A></LI> <LI><A href="https://docs.dynatrace.com/docs/ingest-from/setup-on-k8s/how-it-works#auto" target="_blank" rel="noopener">Application-only monitoring</A></LI> <LI><A href="https://docs.dynatrace.com/docs/ingest-from/setup-on-k8s/how-it-works#host" target="_blank" rel="noopener">Host monitoring</A></LI> <LI><A href="https://docs.dynatrace.com/docs/ingest-from/setup-on-k8s/how-it-works#kubernetes-monitoring" target="_blank" rel="noopener">Kubernetes Platform Monitoring</A></LI> <LI><A href="https://docs.dynatrace.com/docs/secure/application-security/spm/kspm-get-started" target="_blank" rel="noopener">Kubernetes Security Posture Management (KSPM)</A></LI> </UL> <H2>Product usage</H2> <UL> <LI>Official GitHub repository: <UL> <LI><A href="https://github.com/Dynatrace/dynatrace-operator" target="_blank" rel="noopener">Dynatrace Operator&nbsp;</A></LI> <LI><A href="https://github.com/Dynatrace/dynatrace-operator/tree/main/assets/samples/dynakube" target="_blank" rel="noopener">Samples of DynaKube CR</A></LI> </UL> </LI> <LI>Guides to deploy OneAgent in various modes: <UL> <LI><A href="https://docs.dynatrace.com/docs/shortlink/installation-k8s-platform-only" target="_blank" rel="noopener">Kubernetes platform monitoring</A></LI> <LI><A href="https://docs.dynatrace.com/docs/shortlink/installation-k8s-automated-app-monitoring" target="_blank" rel="noopener">Application observability</A></LI> <LI><A href="https://docs.dynatrace.com/docs/ingest-from/setup-on-k8s/deployment/full-stack-observability" target="_blank" rel="noopener">Cloud Native&nbsp;Full-Stack observability</A></LI> <LI><A href="https://docs.dynatrace.com/docs/shortlink/installation-k8s-classic-fs" target="_blank" rel="noopener">Classic Full-Stack Deployment</A></LI> <LI><A href="https://docs.dynatrace.com/docs/ingest-from/setup-on-k8s/deployment/other/host-monitoring" target="_blank" rel="noopener">Host Monitoring</A></LI> <LI><A href="https://docs.dynatrace.com/docs/ingest-from/setup-on-k8s/deployment/other/pod-runtime" target="_blank" rel="noopener">Application observability with pod runtime injection</A></LI> <LI><A href="https://docs.dynatrace.com/docs/shortlink/installation-k8s-container-buildtime" target="_blank" rel="noopener">Application observability via container build-time injection</A></LI> <LI><A href="https://docs.dynatrace.com/docs/ingest-from/setup-on-k8s/deployment/security-posture-management#expand--expected-result" target="_blank" rel="noopener">Kubernetes Security Posture Management</A></LI> </UL> </LI> </UL> <H2>Troubleshooting</H2> <UL> <LI class="_16276mt1">Monitoring issues and troubleshooting <UL> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/lga38l5" target="_blank" rel="noopener">Pods stuck in<SPAN>&nbsp;</SPAN><CODE class="_1v51izp0">Terminating</CODE><SPAN>&nbsp;</SPAN>state after upgrade</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/9m838d0" target="_blank" rel="noopener">Unable to retrieve the complete list of server APIs</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/3n838mb" target="_blank" rel="noopener"><CODE class="_1v51izp0">CrashLoopBackOff</CODE>: Downgrading OneAgent is not supported, please uninstall the old version first</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/tv0382u" target="_blank" rel="noopener">Crash loop on pods when installing OneAgent</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/ss638y7" target="_blank" rel="noopener">Deployment seems successful but the<SPAN>&nbsp;</SPAN><CODE class="_1v51izp0">dynatrace-oneagent</CODE><SPAN>&nbsp;</SPAN>container doesn't show up as ready</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/lw238h9" target="_blank" rel="noopener">Deployment seems successful, however the<SPAN>&nbsp;</SPAN><CODE class="_1v51izp0">dynatrace-oneagent</CODE><SPAN>&nbsp;</SPAN>image can't be pulled</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/38438k2" target="_blank" rel="noopener">Deployment seems successful, but the<SPAN>&nbsp;</SPAN><CODE class="_1v51izp0">dynatrace-oneagent</CODE><SPAN>&nbsp;</SPAN>container doesn't produce meaningful logs</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/6r638b3" target="_blank" rel="noopener">Deployment seems successful, but the<SPAN>&nbsp;</SPAN><CODE class="_1v51izp0">dynatrace-oneagent</CODE><SPAN>&nbsp;</SPAN>container isn't running</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/wg237zk" target="_blank" rel="noopener">Deployment was successful, but monitoring data isn't available in Dynatrace</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/fk038ey" target="_blank" rel="noopener">No pods scheduled on control-plane nodes</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/6ye38x5" target="_blank" rel="noopener">Error when applying the custom resource on GKE</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/df837qz" target="_blank" rel="noopener"><CODE class="_1v51izp0">CannotPullContainerError</CODE></A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/lr6370p" target="_blank" rel="noopener">Limit log timeframe</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/qd038te" target="_blank" rel="noopener">Dynatrace Kubernetes service creation fails when Istio is enabled</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/pf03ng8" target="_blank" rel="noopener">Application pods are stuck in terminating state</A></LI> <LI class="_16276mt1"><A href="https://community.dynatrace.com/t5/Troubleshooting/Application-pods-can-t-start-post-injection/ta-p/273048" target="_self">Application pods can't start post injection</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/qa03q47" target="_blank" rel="noopener">AKS WASM node-pools troubleshooting</A></LI> <LI class="_16276mt1"><A href="https://community.dynatrace.com/t5/tkb/workflowpage/tkb-id/troubleshooting/article-id/782" target="_self">Cloud Native Full Stack - Pod Injection Validation and Troubleshooting</A></LI> </UL> </LI> <LI>Connectivity issues between Dynatrace and Kubernetes cluster <UL> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/ym238od" target="_blank" rel="noopener">Problem with ActiveGate token</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/ye438sc" target="_blank" rel="noopener"><CODE class="_1v51izp0">ImagePullBackoff</CODE><SPAN>&nbsp;</SPAN>error on OneAgent and ActiveGate pods</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/b7638vh" target="_blank" rel="noopener">There was an error with the TLS handshake</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/0h838z2" target="_blank" rel="noopener">Invalid bearer token</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/l5a38po" target="_blank" rel="noopener">Could not check credentials. Process is started by other user</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/ffa37o6" target="_blank" rel="noopener">Internal error occurred: failed calling webhook (…) x509: certificate signed by unknown authority</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/v7037rw" target="_blank" rel="noopener">OneAgent unable to connect when using Istio</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/1x437vv" target="_blank" rel="noopener">Connectivity issues when using Calico</A></LI> <LI class="_16276mt1"><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Dynatrace-Service-could-be-missing-when-Istio-is-enabled/ta-p/233608" target="_blank" rel="noopener">Dynatrace Service could be missing when Istio is enabled</A></LI> </UL> </LI> <LI>Other <UL> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Monitoring-not-available-problem-for-inactive-Kubernetes-cluster/ta-p/262296" target="_blank" rel="noopener">Monitoring not available problem for inactive Kubernetes cluster</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/K8s-pod-OneAgent-missing-code-level-monitoring-when-there-is-a/ta-p/261452" target="_blank" rel="noopener">K8s pod OneAgent missing code level monitoring when there is a delay to setup network</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/MountVolume-Error-while-migrating-from-ClassicFullstack-to/ta-p/260612" target="_blank" rel="noopener">MountVolume Error while migrating from ClassicFullstack to CloudNativeFullStack monitoring Mode Dynatrace in Kubernetes/Openshift cluster</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Troubleshooting-PVC-not-showing-data/ta-p/245026" target="_blank" rel="noopener">Troubleshooting PVC not showing data</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Kubernetes-Node-memory-usage-is-greater-than-memory-limits/ta-p/241886" target="_blank" rel="noopener">[Kubernetes] Node memory usage is greater than memory limits</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Why-are-there-gaps-in-Kubernetes-monitoring-of-a-cluster-after-I/ta-p/232510" target="_blank" rel="noopener">Why are there gaps in Kubernetes monitoring of a cluster after I change the Kubernetes settings for this cluster?</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/How-do-I-get-logs-from-a-pod-that-is-crashing-or-in/ta-p/222983" target="_blank" rel="noopener">How do I get logs from a pod that is crashing or in crashloopbackoff ? cloudNativeFullStack/PaaS/App Only</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/ActiveGate-OneAgent-pod-won-t-start-anymore-Failed-to-pull-image/ta-p/212784" target="_blank" rel="noopener">ActiveGate/OneAgent pod won't start anymore. Failed to pull image on managed cluster.</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Set-a-certain-ActiveGate-OneAgent-image-version-in-the-Dynatrace/ta-p/198484" target="_blank" rel="noopener">Set a certain ActiveGate/OneAgent image version in the Dynatrace Operator</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Container-issues-and-initial-information-gathering/ta-p/207469" target="_blank" rel="noopener">Container issues and initial information gathering</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Which-of-my-custom-dashboards-custom-alerts-and-SLOs-use/ta-p/198098" target="_blank" rel="noopener">Which of my custom dashboards, custom alerts, and SLOs use deprecated Kubernetes metrics?</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Solving-Kubernetes-Deployment-Failures-CrashLoopBackOff/ta-p/263804" target="_blank" rel="noopener">Solving Kubernetes Deployment Failures - CrashLoopBackOff</A></LI> </UL> </LI> <LI>Taints and Tolerations for Dynatrace resources <UL> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Dynatrace-Operator-Having-a-different-number-of-OA-CSI-pods-than/ta-p/262171" target="_blank" rel="noopener">Dynatrace Operator - Having a different number of OA/CSI pods than actual K8S nodes</A></LI> </UL> </LI> <LI>Scraping Prometheus metrics <UL> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Excluded-Prometheus-metrics-are-still-fetched-by-ActiveGate/ta-p/262203" target="_blank" rel="noopener">Excluded Prometheus metrics are still fetched by ActiveGate</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/How-to-troubleshoot-missing-Prometheus-metrics/ta-p/211379" target="_blank" rel="noopener">How to troubleshoot missing Prometheus metrics</A></LI> <LI><A href="https://community.dynatrace.com/t5/Troubleshooting/A-warning-message-quot-Counter-metric-cache-limit-exceeded-quot/ta-p/264981" target="_self">A warning message "Counter metric cache limit exceeded" in AG logs </A></LI> </UL> </LI> <LI>Problem detections <UL> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Troubleshooting-Kubernetes-High-CPU-Throttling-Alert-Problems-in/ta-p/250371" target="_blank" rel="noopener">Troubleshooting Kubernetes 'High CPU Throttling' Alert Problems in Dynatrace</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Troubleshooting-Kubernetes-CPU-Throttling-Problems-in-Dynatrace/ta-p/250345" target="_blank" rel="noopener">Troubleshooting Kubernetes CPU Throttling Problems in Dynatrace</A></LI> </UL> </LI> <LI>Generation of Operator's Support Archives: <UL> <LI><A href="https://docs.dynatrace.com/docs/ingest-from/setup-on-k8s/deployment/troubleshooting#support-archive" target="_blank" rel="noopener">Generate a support archive using the <CODE>support-archive</CODE> subcommand</A></LI> </UL> </LI> <LI>Security: <UL> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Kubernetes-monitoring-modes-amp-security-controls/ta-p/263927" target="_blank" rel="noopener">Kubernetes monitoring modes &amp; security controls</A></LI> </UL> </LI> <LI>Injection <UL> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Dynatrace-Operator-Cloud-Native-Full-Stack-Pod-Injection/ta-p/264697" target="_self">Dynatrace Operator - Cloud Native Full Stack - Pod Injection Validation and Troubleshooting</A></LI> </UL> </LI> </UL> <P>&nbsp;</P> <H2>Known issues with Operator components</H2> <P>Below, you can find articles about known issues and their solutions:</P> <TABLE style="width: 100%; border-style: solid;" border="1" width="100%"> <TBODY> <TR> <TD width="33.333333333333336%">Since</TD> <TD width="33.333333333333336%">Solved</TD> <TD width="33.333333333333336%">&nbsp;</TD> </TR> <TR> <TD>1.8.0</TD> <TD>1.8.1</TD> <TD><A id="link_6" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Heads-up-from-Dynatrace/Operator-1-8-0-OpenShift-Operator-Hub-based-install-API/ta-p/294155" target="_blank">Operator 1.8.0 - OpenShift Operator Hub based install - API Monitoring missing</A></TD> </TR> <TR> <TD width="33.333333333333336%">1.3.0</TD> <TD width="33.333333333333336%">1.4.1</TD> <TD width="33.333333333333336%"><A href="https://community.dynatrace.com/t5/Troubleshooting/Kubernetes-Operator-CSI-driver-crashes-frequently/ta-p/272021" target="_self">Kubernetes Operator CSI driver crashes frequently</A></TD> </TR> <TR> <TD width="33.333333333333336%">1.1.0</TD> <TD width="33.333333333333336%">1.5.1</TD> <TD width="33.333333333333336%"><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Heads-up-from-Dynatrace/Updated-OneAgent-pods-unable-to-validate-SSL-cert-of/ta-p/255723" target="_blank" rel="noopener">OneAgent pods unable to validate SSL cert of containerized ActiveGate after upgrading to Dynatrace Operator 1.1.0</A></TD> </TR> </TBODY> </TABLE> <H2>&nbsp;</H2> <H2>How-to guides</H2> <UL> <LI>Configure monitoring for namespaces and pods (applies for Cloud Native Fullstack and Application-only deployments): <UL> <LI><A href="https://docs.dynatrace.com/docs/shortlink/annotate#monitor-specific-namespaces" target="_blank" rel="noopener">Monitor specific namespaces</A></LI> <LI><A href="https://docs.dynatrace.com/docs/shortlink/annotate#exclude-specific-namespaces" target="_blank" rel="noopener">Exclude specific namespaces</A></LI> <LI><A href="https://docs.dynatrace.com/docs/shortlink/annotate#podexclusion" target="_blank" rel="noopener">Exclude specific pods in monitored namespaces</A></LI> <LI><A href="https://docs.dynatrace.com/docs/ingest-from/setup-on-k8s/guides/operation/annotate#exclude-specific-containers-in-monitored-pods" target="_blank" rel="noopener">Exclude specific containers in monitored pods</A></LI> <LI><A href="https://docs.dynatrace.com/docs/shortlink/annotate#monitor-only-specific-pods" target="_blank" rel="noopener">Monitor only specific pods</A></LI> <LI><A href="https://docs.dynatrace.com/docs/shortlink/annotate#fine-tuning-of-injection-for-applicationmonitoring-without-csi-driver" target="_blank" rel="noopener">Fine-tuning of injection for applicationMonitoring without CSI driver</A></LI> <LI><A href="https://community.dynatrace.com/t5/tkb/workflowpage/tkb-id/troubleshootin" target="_self">Dynatrace Pod Redeployment after image updates within private registry</A></LI> </UL> </LI> </UL> Thu, 12 Feb 2026 14:06:17 GMT shahinm 2026-02-12T14:06:17Z https://community.dynatrace.com/t5/Troubleshooting/Kubernetes-Openshift-troubleshooting-map/ta-p/264113 <H2>Getting started</H2> <UL> <LI>Main documentation page of <A href="https://docs.dynatrace.com/docs/shortlink/kubernetes" target="_blank" rel="noopener">Set up Dynatrace on Kubernetes</A></LI> <LI><A href="https://isitobservable.io/observability/kubernetes" target="_blank" rel="noopener">Kubernetes</A> on <STRONG>Is It Observable?</STRONG></LI> </UL> <H1 id="toc-hId--1515787415">Product architecture</H1> <UL> <LI><A href="https://docs.dynatrace.com/docs/ingest-from/setup-on-k8s/how-it-works#classic" target="_blank" rel="noopener">Classic full-stack injection</A></LI> <LI><A href="https://docs.dynatrace.com/docs/shortlink/how-it-works-k8s#cloud-native" target="_blank" rel="noopener">Cloud native full-stack injection</A></LI> <LI><A href="https://docs.dynatrace.com/docs/ingest-from/setup-on-k8s/how-it-works#auto" target="_blank" rel="noopener">Application-only monitoring</A></LI> <LI><A href="https://docs.dynatrace.com/docs/ingest-from/setup-on-k8s/how-it-works#host" target="_blank" rel="noopener">Host monitoring</A></LI> <LI><A href="https://docs.dynatrace.com/docs/ingest-from/setup-on-k8s/how-it-works#kubernetes-monitoring" target="_blank" rel="noopener">Kubernetes Platform Monitoring</A></LI> <LI><A href="https://docs.dynatrace.com/docs/secure/application-security/spm/kspm-get-started" target="_blank" rel="noopener">Kubernetes Security Posture Management (KSPM)</A></LI> </UL> <H2>Product usage</H2> <UL> <LI>Official GitHub repository: <UL> <LI><A href="https://github.com/Dynatrace/dynatrace-operator" target="_blank" rel="noopener">Dynatrace Operator&nbsp;</A></LI> <LI><A href="https://github.com/Dynatrace/dynatrace-operator/tree/main/assets/samples/dynakube" target="_blank" rel="noopener">Samples of DynaKube CR</A></LI> </UL> </LI> <LI>Guides to deploy OneAgent in various modes: <UL> <LI><A href="https://docs.dynatrace.com/docs/shortlink/installation-k8s-platform-only" target="_blank" rel="noopener">Kubernetes platform monitoring</A></LI> <LI><A href="https://docs.dynatrace.com/docs/shortlink/installation-k8s-automated-app-monitoring" target="_blank" rel="noopener">Application observability</A></LI> <LI><A href="https://docs.dynatrace.com/docs/ingest-from/setup-on-k8s/deployment/full-stack-observability" target="_blank" rel="noopener">Cloud Native&nbsp;Full-Stack observability</A></LI> <LI><A href="https://docs.dynatrace.com/docs/shortlink/installation-k8s-classic-fs" target="_blank" rel="noopener">Classic Full-Stack Deployment</A></LI> <LI><A href="https://docs.dynatrace.com/docs/ingest-from/setup-on-k8s/deployment/other/host-monitoring" target="_blank" rel="noopener">Host Monitoring</A></LI> <LI><A href="https://docs.dynatrace.com/docs/ingest-from/setup-on-k8s/deployment/other/pod-runtime" target="_blank" rel="noopener">Application observability with pod runtime injection</A></LI> <LI><A href="https://docs.dynatrace.com/docs/shortlink/installation-k8s-container-buildtime" target="_blank" rel="noopener">Application observability via container build-time injection</A></LI> <LI><A href="https://docs.dynatrace.com/docs/ingest-from/setup-on-k8s/deployment/security-posture-management#expand--expected-result" target="_blank" rel="noopener">Kubernetes Security Posture Management</A></LI> </UL> </LI> </UL> <H2>Troubleshooting</H2> <UL> <LI class="_16276mt1">Monitoring issues and troubleshooting <UL> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/lga38l5" target="_blank" rel="noopener">Pods stuck in<SPAN>&nbsp;</SPAN><CODE class="_1v51izp0">Terminating</CODE><SPAN>&nbsp;</SPAN>state after upgrade</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/9m838d0" target="_blank" rel="noopener">Unable to retrieve the complete list of server APIs</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/3n838mb" target="_blank" rel="noopener"><CODE class="_1v51izp0">CrashLoopBackOff</CODE>: Downgrading OneAgent is not supported, please uninstall the old version first</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/tv0382u" target="_blank" rel="noopener">Crash loop on pods when installing OneAgent</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/ss638y7" target="_blank" rel="noopener">Deployment seems successful but the<SPAN>&nbsp;</SPAN><CODE class="_1v51izp0">dynatrace-oneagent</CODE><SPAN>&nbsp;</SPAN>container doesn't show up as ready</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/lw238h9" target="_blank" rel="noopener">Deployment seems successful, however the<SPAN>&nbsp;</SPAN><CODE class="_1v51izp0">dynatrace-oneagent</CODE><SPAN>&nbsp;</SPAN>image can't be pulled</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/38438k2" target="_blank" rel="noopener">Deployment seems successful, but the<SPAN>&nbsp;</SPAN><CODE class="_1v51izp0">dynatrace-oneagent</CODE><SPAN>&nbsp;</SPAN>container doesn't produce meaningful logs</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/6r638b3" target="_blank" rel="noopener">Deployment seems successful, but the<SPAN>&nbsp;</SPAN><CODE class="_1v51izp0">dynatrace-oneagent</CODE><SPAN>&nbsp;</SPAN>container isn't running</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/wg237zk" target="_blank" rel="noopener">Deployment was successful, but monitoring data isn't available in Dynatrace</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/fk038ey" target="_blank" rel="noopener">No pods scheduled on control-plane nodes</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/6ye38x5" target="_blank" rel="noopener">Error when applying the custom resource on GKE</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/df837qz" target="_blank" rel="noopener"><CODE class="_1v51izp0">CannotPullContainerError</CODE></A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/lr6370p" target="_blank" rel="noopener">Limit log timeframe</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/qd038te" target="_blank" rel="noopener">Dynatrace Kubernetes service creation fails when Istio is enabled</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/pf03ng8" target="_blank" rel="noopener">Application pods are stuck in terminating state</A></LI> <LI class="_16276mt1"><A href="https://community.dynatrace.com/t5/Troubleshooting/Application-pods-can-t-start-post-injection/ta-p/273048" target="_self">Application pods can't start post injection</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/qa03q47" target="_blank" rel="noopener">AKS WASM node-pools troubleshooting</A></LI> <LI class="_16276mt1"><A href="https://community.dynatrace.com/t5/tkb/workflowpage/tkb-id/troubleshooting/article-id/782" target="_self">Cloud Native Full Stack - Pod Injection Validation and Troubleshooting</A></LI> </UL> </LI> <LI>Connectivity issues between Dynatrace and Kubernetes cluster <UL> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/ym238od" target="_blank" rel="noopener">Problem with ActiveGate token</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/ye438sc" target="_blank" rel="noopener"><CODE class="_1v51izp0">ImagePullBackoff</CODE><SPAN>&nbsp;</SPAN>error on OneAgent and ActiveGate pods</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/b7638vh" target="_blank" rel="noopener">There was an error with the TLS handshake</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/0h838z2" target="_blank" rel="noopener">Invalid bearer token</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/l5a38po" target="_blank" rel="noopener">Could not check credentials. Process is started by other user</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/ffa37o6" target="_blank" rel="noopener">Internal error occurred: failed calling webhook (…) x509: certificate signed by unknown authority</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/v7037rw" target="_blank" rel="noopener">OneAgent unable to connect when using Istio</A></LI> <LI class="_16276mt1"><A class="z2r50s3 _1v1skpy0 sc-5a42a2a6-0 gUUEm" href="https://dt-url.net/1x437vv" target="_blank" rel="noopener">Connectivity issues when using Calico</A></LI> <LI class="_16276mt1"><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Dynatrace-Service-could-be-missing-when-Istio-is-enabled/ta-p/233608" target="_blank" rel="noopener">Dynatrace Service could be missing when Istio is enabled</A></LI> </UL> </LI> <LI>Other <UL> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Monitoring-not-available-problem-for-inactive-Kubernetes-cluster/ta-p/262296" target="_blank" rel="noopener">Monitoring not available problem for inactive Kubernetes cluster</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/K8s-pod-OneAgent-missing-code-level-monitoring-when-there-is-a/ta-p/261452" target="_blank" rel="noopener">K8s pod OneAgent missing code level monitoring when there is a delay to setup network</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/MountVolume-Error-while-migrating-from-ClassicFullstack-to/ta-p/260612" target="_blank" rel="noopener">MountVolume Error while migrating from ClassicFullstack to CloudNativeFullStack monitoring Mode Dynatrace in Kubernetes/Openshift cluster</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Troubleshooting-PVC-not-showing-data/ta-p/245026" target="_blank" rel="noopener">Troubleshooting PVC not showing data</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Kubernetes-Node-memory-usage-is-greater-than-memory-limits/ta-p/241886" target="_blank" rel="noopener">[Kubernetes] Node memory usage is greater than memory limits</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Why-are-there-gaps-in-Kubernetes-monitoring-of-a-cluster-after-I/ta-p/232510" target="_blank" rel="noopener">Why are there gaps in Kubernetes monitoring of a cluster after I change the Kubernetes settings for this cluster?</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/How-do-I-get-logs-from-a-pod-that-is-crashing-or-in/ta-p/222983" target="_blank" rel="noopener">How do I get logs from a pod that is crashing or in crashloopbackoff ? cloudNativeFullStack/PaaS/App Only</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/ActiveGate-OneAgent-pod-won-t-start-anymore-Failed-to-pull-image/ta-p/212784" target="_blank" rel="noopener">ActiveGate/OneAgent pod won't start anymore. Failed to pull image on managed cluster.</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Set-a-certain-ActiveGate-OneAgent-image-version-in-the-Dynatrace/ta-p/198484" target="_blank" rel="noopener">Set a certain ActiveGate/OneAgent image version in the Dynatrace Operator</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Container-issues-and-initial-information-gathering/ta-p/207469" target="_blank" rel="noopener">Container issues and initial information gathering</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Which-of-my-custom-dashboards-custom-alerts-and-SLOs-use/ta-p/198098" target="_blank" rel="noopener">Which of my custom dashboards, custom alerts, and SLOs use deprecated Kubernetes metrics?</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Solving-Kubernetes-Deployment-Failures-CrashLoopBackOff/ta-p/263804" target="_blank" rel="noopener">Solving Kubernetes Deployment Failures - CrashLoopBackOff</A></LI> </UL> </LI> <LI>Taints and Tolerations for Dynatrace resources <UL> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Dynatrace-Operator-Having-a-different-number-of-OA-CSI-pods-than/ta-p/262171" target="_blank" rel="noopener">Dynatrace Operator - Having a different number of OA/CSI pods than actual K8S nodes</A></LI> </UL> </LI> <LI>Scraping Prometheus metrics <UL> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Excluded-Prometheus-metrics-are-still-fetched-by-ActiveGate/ta-p/262203" target="_blank" rel="noopener">Excluded Prometheus metrics are still fetched by ActiveGate</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/How-to-troubleshoot-missing-Prometheus-metrics/ta-p/211379" target="_blank" rel="noopener">How to troubleshoot missing Prometheus metrics</A></LI> <LI><A href="https://community.dynatrace.com/t5/Troubleshooting/A-warning-message-quot-Counter-metric-cache-limit-exceeded-quot/ta-p/264981" target="_self">A warning message "Counter metric cache limit exceeded" in AG logs </A></LI> </UL> </LI> <LI>Problem detections <UL> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Troubleshooting-Kubernetes-High-CPU-Throttling-Alert-Problems-in/ta-p/250371" target="_blank" rel="noopener">Troubleshooting Kubernetes 'High CPU Throttling' Alert Problems in Dynatrace</A></LI> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Troubleshooting-Kubernetes-CPU-Throttling-Problems-in-Dynatrace/ta-p/250345" target="_blank" rel="noopener">Troubleshooting Kubernetes CPU Throttling Problems in Dynatrace</A></LI> </UL> </LI> <LI>Generation of Operator's Support Archives: <UL> <LI><A href="https://docs.dynatrace.com/docs/ingest-from/setup-on-k8s/deployment/troubleshooting#support-archive" target="_blank" rel="noopener">Generate a support archive using the <CODE>support-archive</CODE> subcommand</A></LI> </UL> </LI> <LI>Security: <UL> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Kubernetes-monitoring-modes-amp-security-controls/ta-p/263927" target="_blank" rel="noopener">Kubernetes monitoring modes &amp; security controls</A></LI> </UL> </LI> <LI>Injection <UL> <LI><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Troubleshooting/Dynatrace-Operator-Cloud-Native-Full-Stack-Pod-Injection/ta-p/264697" target="_self">Dynatrace Operator - Cloud Native Full Stack - Pod Injection Validation and Troubleshooting</A></LI> </UL> </LI> </UL> <P>&nbsp;</P> <H2>Known issues with Operator components</H2> <P>Below, you can find articles about known issues and their solutions:</P> <TABLE style="width: 100%; border-style: solid;" border="1" width="100%"> <TBODY> <TR> <TD width="33.333333333333336%">Since</TD> <TD width="33.333333333333336%">Solved</TD> <TD width="33.333333333333336%">&nbsp;</TD> </TR> <TR> <TD>1.8.0</TD> <TD>1.8.1</TD> <TD><A id="link_6" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Heads-up-from-Dynatrace/Operator-1-8-0-OpenShift-Operator-Hub-based-install-API/ta-p/294155" target="_blank">Operator 1.8.0 - OpenShift Operator Hub based install - API Monitoring missing</A></TD> </TR> <TR> <TD width="33.333333333333336%">1.3.0</TD> <TD width="33.333333333333336%">1.4.1</TD> <TD width="33.333333333333336%"><A href="https://community.dynatrace.com/t5/Troubleshooting/Kubernetes-Operator-CSI-driver-crashes-frequently/ta-p/272021" target="_self">Kubernetes Operator CSI driver crashes frequently</A></TD> </TR> <TR> <TD width="33.333333333333336%">1.1.0</TD> <TD width="33.333333333333336%">1.5.1</TD> <TD width="33.333333333333336%"><A id="link_7" class="page-link lia-link-navigation lia-custom-event" href="https://community.dynatrace.com/t5/Heads-up-from-Dynatrace/Updated-OneAgent-pods-unable-to-validate-SSL-cert-of/ta-p/255723" target="_blank" rel="noopener">OneAgent pods unable to validate SSL cert of containerized ActiveGate after upgrading to Dynatrace Operator 1.1.0</A></TD> </TR> </TBODY> </TABLE> <H2>&nbsp;</H2> <H2>How-to guides</H2> <UL> <LI>Configure monitoring for namespaces and pods (applies for Cloud Native Fullstack and Application-only deployments): <UL> <LI><A href="https://docs.dynatrace.com/docs/shortlink/annotate#monitor-specific-namespaces" target="_blank" rel="noopener">Monitor specific namespaces</A></LI> <LI><A href="https://docs.dynatrace.com/docs/shortlink/annotate#exclude-specific-namespaces" target="_blank" rel="noopener">Exclude specific namespaces</A></LI> <LI><A href="https://docs.dynatrace.com/docs/shortlink/annotate#podexclusion" target="_blank" rel="noopener">Exclude specific pods in monitored namespaces</A></LI> <LI><A href="https://docs.dynatrace.com/docs/ingest-from/setup-on-k8s/guides/operation/annotate#exclude-specific-containers-in-monitored-pods" target="_blank" rel="noopener">Exclude specific containers in monitored pods</A></LI> <LI><A href="https://docs.dynatrace.com/docs/shortlink/annotate#monitor-only-specific-pods" target="_blank" rel="noopener">Monitor only specific pods</A></LI> <LI><A href="https://docs.dynatrace.com/docs/shortlink/annotate#fine-tuning-of-injection-for-applicationmonitoring-without-csi-driver" target="_blank" rel="noopener">Fine-tuning of injection for applicationMonitoring without CSI driver</A></LI> <LI><A href="https://community.dynatrace.com/t5/tkb/workflowpage/tkb-id/troubleshootin" target="_self">Dynatrace Pod Redeployment after image updates within private registry</A></LI> </UL> </LI> </UL> Thu, 12 Feb 2026 14:06:17 GMT https://community.dynatrace.com/t5/Troubleshooting/Kubernetes-Openshift-troubleshooting-map/ta-p/264113 shahinm 2026-02-12T14:06:17Z