article Validation errors while creating NAM monitors via UI on Managed in Troubleshooting https://community.dynatrace.com/t5/Troubleshooting/Validation-errors-while-creating-NAM-monitors-via-UI-on-Managed/ta-p/267516 <H2><STRONG>Summary</STRONG></H2> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">This article explains how to fix validation errors when creating <STRONG>Network Availability Monitors (NAM)</STRONG> in the Dynatrace Managed UI.</DIV> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">These errors are commonly caused by:</DIV> <UL> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Incorrect constraint configuration</LI> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Missing request definitions</LI> </UL> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">Fixing these configuration issues allows successful creation of NAM monitors and ensures proper network monitoring.</DIV> <P>&nbsp;</P> <P><LI-TOC indent="15" liststyle="disc" maxheadinglevel="3"></LI-TOC></P> <DIV> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">&nbsp;</DIV> </DIV> <DIV> <H2><STRONG>Problem</STRONG></H2> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">When <A href="https://docs.dynatrace.com/managed/observe/digital-experience/synthetic-monitoring/network-availability-monitors/configure-nam-managed#manage-nam-monitors-using-web-ui" target="_self">creating a NAM monitor</A> via the Managed UI, validation may fail with errors such as:<BR /><BR /></DIV> </DIV> <P><EM>Validation failed with the following errors: (step[0].constraint[0]) value: attribute is missing&nbsp;</EM></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="slawomir_justa_0-1736939922918.png" style="width: 400px;"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/25737i32AEF7B1913C63B6/image-size/medium?v=v2&amp;px=400" role="button" title="slawomir_justa_0-1736939922918.png" alt="slawomir_justa_0-1736939922918.png" /></span><BR /><EM>Validation failed with the following errors: (step[0]) At least one request per step must be defined&nbsp;</EM></P> <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="slawomir_justa_1-1736939933019.png" style="width: 400px;"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/25738i7D0DCE90A1D92FC9/image-size/medium?v=v2&amp;px=400" role="button" title="slawomir_justa_1-1736939933019.png" alt="slawomir_justa_1-1736939933019.png" /></span></P> <DIV> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">As a result:</DIV> <UL> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">The monitor cannot be saved</LI> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Configuration is blocked at validation stage</LI> </UL> </DIV> <P>&nbsp;</P> <DIV> <H2><STRONG>Cause</STRONG></H2> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">These validation errors occur when required fields are either:</DIV> <UL> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Missing</LI> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Incorrectly configured</LI> </UL> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">Typical root causes include:</DIV> <H3>1. Incorrect constraint configuration</H3> <UL> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Misconfigured <CODE>SUCCESS_RATE_PERCENT</CODE> settings</LI> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Using a single property instead of required key-value pairs</LI> </UL> <DIV> <H3>2. Missing request definition</H3> <UL> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">No request configured in the step</LI> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">NAM requires at least one request-level configuration per step</LI> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">&nbsp;</LI> </UL> </DIV> </DIV> <DIV> <H2><STRONG>Resolution</STRONG></H2> <H3><STRONG>Fix 1 – Correct constraint configuration (SUCCESS_RATE_PERCENT)</STRONG></H3> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">Ensure the constraint contains <STRONG>two properties</STRONG>:</DIV> <PRE><CODE>operator: "&gt;" value: "80" </CODE></PRE> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol"><span class="lia-unicode-emoji" title=":cross_mark:">❌</span> Incorrect (causes validation error):</DIV> <PRE><CODE>"&gt;" : "80" </CODE></PRE> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol"><span class="lia-unicode-emoji" title=":white_heavy_check_mark:">✅</span> Correct:</DIV> <UL> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Separate fields for: <UL> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf"><CODE>operator</CODE></LI> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf"><CODE>value</CODE></LI> </UL> </LI> </UL> <H3><STRONG><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="slawomir_justa_3-1736940062211.png" style="width: 400px;"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/33436i43407289002D9131/image-size/medium?v=v2&amp;px=400" role="button" title="slawomir_justa_3-1736940062211.png" alt="slawomir_justa_3-1736940062211.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="slawomir_justa_2-1736940053668.png" style="width: 400px;"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/33435iA337D31FFB3C4D56/image-size/medium?v=v2&amp;px=400" role="button" title="slawomir_justa_2-1736940053668.png" alt="slawomir_justa_2-1736940053668.png" /></span></STRONG></H3> <P>&nbsp;</P> <H3><STRONG>Fix 2 – Add request configuration to each step</STRONG></H3> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">Each NAM step must include:</DIV> <UL> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">At least one request definition</LI> </UL> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">Even if minimal:</DIV> <UL> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Add an empty or basic request configuration using the UI button</LI> </UL> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">Without this:</DIV> <UL> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Validation fails with: <BLOCKQUOTE> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">“At least one request per step must be defined”</DIV> </BLOCKQUOTE> </LI> </UL> </DIV> <H2><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="slawomir_justa_5-1736940084048.png" style="width: 400px;"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/33437i075F7B177B81A381/image-size/medium?v=v2&amp;px=400" role="button" title="slawomir_justa_5-1736940084048.png" alt="slawomir_justa_5-1736940084048.png" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="slawomir_justa_4-1736940076164.png" style="width: 400px;"><img src="https://community.dynatrace.com/t5/image/serverpage/image-id/33438iB75056C73C2A83D6/image-size/medium?v=v2&amp;px=400" role="button" title="slawomir_justa_4-1736940076164.png" alt="slawomir_justa_4-1736940076164.png" /></span></H2> <P>&nbsp;</P> <DIV> <H2><STRONG>Example</STRONG></H2> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">A working NAM step should:</DIV> <UL> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Include: <UL> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf"><span class="lia-unicode-emoji" title=":white_heavy_check_mark:">✅</span> At least one request</LI> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf"><span class="lia-unicode-emoji" title=":white_heavy_check_mark:">✅</span> Proper constraint structure</LI> </UL> </LI> </UL> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">If either is missing:</DIV> <UL> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">The UI validation fails immediately</LI> </UL> <P>&nbsp;</P> </DIV> <H2>What's next</H2> <DIV> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">If the issue persists:</DIV> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">Provide the following to Dynatrace Support:</DIV> <UL> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Screenshot of configuration</LI> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Settings used in each step</LI> <LI class="___ccc16d0 fje8fi8 f1ng9h0j f1bwykku f18jd3zf">Exact validation error text</LI> </UL> <DIV class="paragraph-in-scc-markdown-text ___1ngh792 ftgm304 f1iaxwol">Then open a support ticket and reference this article for faster resolution.</DIV> </DIV> <DIV class=""> <DIV class=""> <DIV class=""> <DIV class=""> <DIV class=""> <DIV class=""> <DIV class=""> <DIV class=""> <DIV class=""> <DIV class=""> <DIV class=""> <DIV class=""> <DIV class=""> <DIV class=""> <DIV class=""> <DIV class=""> <DIV class=""> <DIV class=""> <DIV class=""> <DIV class=""> <DIV class=""> <DIV class=""> <DIV class=""> <DIV class=""> <DIV class=""> <DIV class=""> <DIV class=""> <DIV class=""> <DIV class=""> <P>&nbsp;</P> <H3><SPAN>Related reading</SPAN></H3> <P><SPAN><span class="lia-unicode-emoji" title=":open_book:">📖</span>&nbsp;&nbsp;<A href="https://docs.dynatrace.com/managed/observe/digital-experience/synthetic-monitoring/network-availability-monitors/configure-nam-managed#big-steps--Configuration--2#script-configuration-constraints" target="_self">Script Configuration Constraints</A>&nbsp;</SPAN></P> <P><SPAN><span class="lia-unicode-emoji" title=":open_book:">📖</span>&nbsp;&nbsp;</SPAN><A href="https://community.dynatrace.com/t5/Troubleshooting/Synthetic-Troubleshooting-Map/ta-p/250426" target="_self">Synthetic Troubleshooting Map</A></P> <P><span class="lia-unicode-emoji" title=":open_book:">📖</span>&nbsp;&nbsp;<A href="https://community.dynatrace.com/t5/Synthetic-Monitoring/Introducing-the-new-NAM/m-p/267342" target="_self">NAM overview and usage articles</A></P> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> </DIV> Fri, 12 Jun 2026 08:34:04 GMT slawomir_justa 2026-06-12T08:34:04Z Validation errors while creating NAM monitors via UI on Managed https://community.dynatrace.com/t5/Troubleshooting/Validation-errors-while-creating-NAM-monitors-via-UI-on-Managed/ta-p/267516 <P><LI-TOC indent="15" liststyle="disc" maxheadinglevel="2"></LI-TOC></P> <DIV class="lia-message-template-content-zone"> <P>*<EM>Use a table of contents for longer articles.&nbsp;</EM></P> <H1>Summary</H1> <P><EM>*This is a mandatory section.</EM></P> <P><EM>Short description of which part of the Dynatrace platform the article refers to and what kind of problem it will help resolve / task it will describe.</EM></P> <P>&nbsp;</P> <H1>Problem</H1> <P><EM>*This is a mandatory section.</EM></P> <P><EM>Provide a precise description of the problem / task to be described.</EM></P> <P>&nbsp;</P> <H1>Troubleshooting steps</H1> <P><EM>*This section can be omitted.</EM></P> <P>&nbsp;</P> <H1>Resolution</H1> <P><EM>*This section can be omitted for ticket‑creation articles.</EM></P> <H1>What's next</H1> <P><EM>*This is a mandatory section.</EM></P> </DIV> Fri, 12 Jun 2026 08:34:04 GMT https://community.dynatrace.com/t5/Troubleshooting/Validation-errors-while-creating-NAM-monitors-via-UI-on-Managed/ta-p/267516 slawomir_justa 2026-06-12T08:34:04Z